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What to do when your Honeygo business floods - Honeygo MD, USA

7/3/2019 (Permalink)

What to do while your business floods in Honeygo MD, USA.

During the flood:

  • If it is safe to do so, turn off utilities at the main switches, or valves if instructed to do so, and disconnect electrical appliances
  • Do not touch electrical equipment if you are wet or standing in water
  • Do not walk through moving water. Even six inches of moving water can make you fall.

After the Flood

  • Listen for news reports to learn if the communities water supply is safe to drink 
  • Avoid floodwaters. Water may be contaminated by oil, gasoline, or raw sewage. Water may also be electrically charged.
  • Stay out of any building if it is surrounded by flood waters
  • return to the business only when authorities indicate it is safe

ABOUT SERVPRO OF PERRY HALL/WHITE MARSH

SERVPRO of Perry Hall/ White Marsh are the flood clean up experts in the Baltimore Metro area. IF a flood strikes your business, give SERVPRO of Perry Hall/White Marsh a call, even minor floods have the potential to cause major damage to a structure when not treated quickly and properly and the clean-up is often and overwhelming task. The SERVPRO team at SERVPRO of Perry Hall/White Marsh is prepared to handle any size disaster and help make it "Like it never even happened." 

How to put out an oven fire - Parkville, MD, USA

6/19/2019 (Permalink)

How to put out an oven fire to prevent a fire damage – Parkville MD, USA

SERVPRO of Perry Hall/White Marsh has cleaned smoke damage from hundreds of Parkville homes since our doors opened in 2001. Oven fires are one of the main causes of smoke damage clean up in the Parkville Maryland area and can happen for numerous reasons:

  • Fat and grease splatter, causes a flame
  • When batter overflows
  • Simply forgetting something in the oven
  • using the self-cleaning feature.
  • Electrical malfunction

Here are tips on how to put out an oven fire:

What to do if something in the oven catches fire

  1. Leave the oven door closed! – this will starve the fire of oxygen.
  2. Turn off the oven and allow the fire to deplete existing oxygen in the oven.
  3. If it does not go out on its own, leave the house and call 911.
  4. If it does go out, thenopen your windows before opening the oven door. If you’re not positive, just wait a bit longer to be sure.
  5. With your fire extinguisher close-by, carefully open the oven door (it will be smoky!) and remove the hot pan.
  6. Allow the smoke to clear before determining the cause of the fire and possibly resuming cooking.

What to do when your basement or crawlspace is flooding – Perry Hall, Maryland, USA

6/18/2019 (Permalink)

Following these steps to regain control until help arrives. 

If it can be done safely, determine the source, and stop water form coming in.

Did it rain like cats and dogs last night? Is water coming from the hot water heater? Maybe your refrigerator (sometimes, the ice maker line breaks and causes extensive flooding). Turn the water off or skip to step two if it is storm related and it’s still raining.

Move items out of the wet areas

Do what you can without hurting yourself, do not do heavy lifting or awkward bending if your doctor has instructed you not to. Start by “block” furniture (place aluminum foil under furniture legs or wood blocks, this prevents the furniture from staining the flooring, this happens often when a water damage occurs). 

Wipe water excess from surfaces after removing lamps and objects on top, and move wet area rugs away from floors, their dyes often bleed and stain wood flooring and carpet.  Perhaps the garage, or on top of a large trashbag/tarp.

The mitigation company should handle the rest, Here is how the SERVPRO System handles your contents

Remove excess water with towels, or Mop.

Blot or mop excess water from carpet with clean neutral colored towels and clean mops. (heavily dyed or soiled towels may bleed and dye the area).

Schedule repairs and mitigation services to restore your wet basement. 

If you’ve determined the source, call to schedule to have it fixed immediately, then call your insurance company to file a claim if you wish to, then call an IICRC certified restoration company. 

Not all Restoration companies are equal

Get to know your options and make sure to read reviews from their website and from review sites, inspect before and after pictures, and check certifications. This is not something that anyone can do, in fact the proper equipment and chemicals aren’t even available to those who are not properly trained, licensed and insured in this field, all of which cost thousands and thousands of dollars each year to renew not to mention the mind boggling costs to get trained. Hiring an amateur or someone who considers themselves a handyman will lead to future problems and a bigger bill in the long run, and often times these handymen cost triple what a normal emergency restoration company would charge in the first place.

Why you should hire SERVPRO of Perry Hall/White Marsh instead of a handyman or general contractor.

6/18/2019 (Permalink)

Not all Water damage Restoration companies are equal: Here is how to pick the best one.

Get to know your options and make sure to read reviews from their website and from review sites, inspect before and after pictures, and check certifications. Water damage restoration is not something that anyone can do, in fact the proper equipment and chemicals aren’t even available to those who are not properly trained, licensed and insured in this field. These licenses and certification cost thousands and thousands of dollars each year to renew not to mention the mind-boggling hours to get trained. Someone not trained properly will not know how to completely dry a structure or prevent mold growth.

Hiring an amateur or someone who considers themselves a handyman (or plumber with water damage experience) will lead to future problems and a bigger bill in the long run.

Often the costs are triple what a normal emergency restoration company would charge in the first place. SERVPRO of Perry Hall/White Marsh or your local SERVPRO franchise has systems in place to guarantee accurate, fair and consistent pricing using Xactimate. If you are filing your water damage as an insurance claim then the bill will be approved, finalized, and processed efficiently through both SERVPRO and your insurance adjuster to make sure it is accurate, fair and correct.

SERVPRO of Perry Hall/White Marsh has access to disaster recovery specialists and “Storm Teams”. If the area is inundated with catastrophic flooding or fires. During the Polar Vortex, we averaged at about 15 new calls per hour for 3 days, Hurricane Sandy we received 120 calls in 4 hours; this is a standard circumstance for storm situations and if you call a SERVPRO, you will automatically be put into the system and you will be seen by either us or a “Storm Team” who come to our area from other states to help with large scale disaster recovery.

What to do when your rosedale MD home experiences a sewage back up - 4 easy steps

6/18/2019 (Permalink)

What to do when there is sewage in your basement

A sewer backing up, or contaminated water backing out of your tub, sink or toilet can be an absolute nightmare for Nottingham homeowners. The truth is you can’t (and shouldn’t) do very much; sewage contaminated water is dangerous to your health and should be avoided at all costs. If you have water backing up out of toilet, sink or bathtub in your Nottingham home, then follow these steps and call SERVPRO of Perry Hall/White Marsh.

Your Game Plan

  • Stay out of the area/avoid cross contamination
  • Determine the source
  • Arrange repair and cleanup services with SERVPRO of Perry Hall/White Marsh or your local SERVPRO Water restoration company
  • Call your Insurance Company

Keep Children and Pets away from sewer-water affected areas

Keep children and pets away the moment the sewer water is discovered, until the clean-up crew and sanitation is complete. Sewage is considered Category 3 water,more commonly known as black water. Category 3 water or Black water is defined by the IICRC as “the worst classification and is grossly unsanitary. It could cause severe illness or death if ingested” Keep children and pets away at all times and if you yourself must go in the area, wash your hands thoroughly and avoid touching cuts, eyes, mouth or ears with your hands or any item that came in contact with the black water.

Risks of Sewage back up debris

Category 3 water/Raw sewage contains diseases such as Hepatitis, Salmonella, E.Coli and Parasites just to name a few, would you risk cleaning this yourself without proper training or the tools and chemicals to do it correctly? These diseases survive weeks even months if not properly killed. Doing it yourself, or hiring the wrong professional puts you, your family, pets and house guests at a great risk. Call SERVPRO of Perry Hall/White Marsh to schedule emergency Service to have the job taken care of like it never even happened.

Determine whether the waste is local (as in, from your own home) or from the sewer system also known as “backflow”

IF you are able to do some inspecting, then determine the source by the amount and the flow rate. Determine the source of the sewage backup – if entering the area seems like it would be dangerous to your health (no proper protective equipment) then just skip on down to arrange services. A local waste product would be from a blockage, tree roots affecting plumbing lines or broken or collapsed lines on your property, this waste would be from your own home but is still considered a category 3. Backflow is when the sewer system in your neighborhood or municipality is overwhelmed, and it reverses in your pipes, causing it to erupt from toilets, sinks and tubs. This can happen from heavy rain-flow overwhelming your municipality’s sewer system, causing it to backflow into your home.

Arrange Services with SERVPRO of Perry Hall/White Marsh

Call an Emergency Restoration company such as SERVPRO of Perry Hall/White Marsh as we are IICRC Certified and specialize in cleaning up hazardous waste. Most contractors and plumbers do not have the capability to clean up the site after the repairs have been made and may not be approved by your insurance company if you choose to claim the loss.

SERVPRO also has a 1-4-8 policy, which means

  • 1 hour from notice of loss - (When you call), a SERVPRO professional will contact you to arrange services.
  • 4 hours of calling - a SERVPRO professional will be onside to start mitigating services (or your earliest convenience).
  • 8 business hour- a verbal briefing of the scope will be communicated to your adjuster by a SERVPRO Professional.

Why call SERVPRO? If any SERVPRO believes they are incapable of responding within this time frame, they will refer you to a different SERVPRO so you are not left waiting!

Call your insurance company

Ask your agent if this is a covered loss, and what your deductible will be.  This can be done before or after calling SERVPRO of Perry Hall/White Marsh as we accept all insurance plans and you can also pay yourself – whether you are covered or not.

If you are not covered, not a problem, we will begin services after a deposit has been made and the rest will be due upon completion. Please call for deposit details!

Having a sewage back up can stink up your day but no sewage backup is too small or too big for SERVPRO of Perry Hall/White Marsh.

Give us a call at 410-529-1664

Rosedale property managers - Take action within 4 hours of water damage to minimize secondary and permanent damage

6/17/2019 (Permalink)

ROSEDALE Property managers - ACTION during the first 24 hours following a water damage will help prevent secondary or permanent damage to your units.

That is why within 4 hours of loss notification, a SERVPRO of Perry Hall/White Marsh franchise professional will be on site to help ensure water damage is handled by completing the following steps:

  1. Intake – ask client questions to determine which size crew, how many pieces of equipment, and what precautions to take.
  2. Inspection– Using information from phone intake, SERVPRO of Perry Hall/White Marsh will inspect all affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning work.
  3. Emergency service- SERVPRO of Perry Hall will begin by extracting the excess water and preparing the area for drying for each unity. They will explain the needed emergency services to you as well as the tenant, step by step.
  4. Document pre-existing damage and damage caused by water.
  5. Arrange for contents to be restored or disposed, with the owner signature and insurance approval (if applicable).
  6. Monitoring- monitor drying of structure and contents to ensure they are dried to appropriate industry standards; updates will be consistently communicated with you and your insurance company.
  7. Reinstall carpets, and clean affected areas of your property as well as arrange for reinstallation of walls and baseboard.
  8. Final walk through will be conducted with you to help ensure the property was restored to preloss conditions.

By following these steps, SERVPRO of Perry Hall/ White Marsh will efficiently dry and restore your structure to its pre-existing condition with minimal impact on tenants, the structure and contents while also reducing secondary damage and permanent damage to your property following a water damage.

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We are located in Rosedale, Maryland, right on Yellow Brick road (yes Dorothy is our neighbor) and are able to help when disaster strikes!

7 steps to prevent a fire damage in your kitchen – Perry Hall, Maryland, USA.

6/17/2019 (Permalink)

7 steps to prevent a fire damage in your kitchen – Perry Hall, Marylan, USA.

  1. Stay in the kitchen – Fires happen when cooking is left unattended. If you have to leave the kitchen, turnoff the stove, and take pots and pans off the heat. This is especially important if you are broiling – remove food from the oven and turn off the broiler.
  2. Watch your clothing- Long sleeves that can get caught or catch onto things can catch fire. Instead wear short or close-fitting sleeves, and keep shirts tucked in or tied back with a well fitted apron.
  3. Beware of items around stovetop – move flammable items away from your stovetop before you begin cooking. Keep oven mitts, kitchen towels and appliance cords away from burners.
  4. Keep fire extinguisher in kitchen – keep a fire extinguisher nearby to put out any potential fire. Make sure the extinguisher is up to date and hasn’t expired.
  5. Learn your fire extinguisher – Read and get to know your fire extinguisher, practice operating it using expired fire extinguishers outside.
  6. Never throw hot grease in garbage can – hot grease can cause the contents of the trashcan to catch fire. Always pour hot grease into a heat safe container with a aluminum foil underneath to catch drips!
  7. Extinguish candles – candles themselves are a leading cause of fires in homes. Keep candles extinguished while cooking and if you do decide to use a candle in the kitchen, opt for short wide candles that are hard to tip over and keep the wick trimmed!

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall White Marsh is a fire water damage restoration franchise and is accepted by all insurance companies. If your home is affected by a kitchen fire damage, please call SERVPRO of Perry Hall/White Marsh 410-529-1664. 

How ice makers leak and how to check for ice maker related water damage - Perry Hall, MD, USA

6/17/2019 (Permalink)

Ice maker leaks are common and often go unnoticed. These slow leaks damage both the wall, flooring, and lower levels of homes which can lead to decay. You may have an ice maker but no signs of leaks. Keep on reading, we’re going to give you some advice on how to detect leaks and how to prevent them from happening.

Why Ice makers cause significant damage

When an ice maker is installed, an “ice maker valve," a small metal saddle is secured to a cold water pipe near the refrigerator, with a small clear plastic pipe for the water to feed into the ice maker. Pinholes form in the tubing go unnoticed during installation and remain unnoticed for years, hidden behind the refrigerator.

Over a long period of time, hundreds of gallons of water seeping from the tubing can lead to serious structural decay and damage to the wall and floor systems around the refrigerator. It can take weeks to become exposed as the water is trapped in your counters and between your walls.

If you own a refrigerator with an ice maker, periodically check behind the fridge for evidence of a leake, or keep an eye on your water bill for unexplainable increase in water use.

About SERVPRO of Perry Hall/ White Marsh

SERVPRO of Perry Hall/ White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

How to put out a fire in your oven to prevent a fire damage – Parkville MD, USA

6/17/2019 (Permalink)

Common instances of home kitchen oven fires happen when fat and grease splatter and cause a flame, when batter overflows, forgetting something in the oven, or using the self-cleaning feature.

What to do if something in the oven catches fire

  1. Leave the oven door closed! – this will starve the fire of oxygen.
  2. Turn off the oven and allow the fire to deplete existing oxygen in the oven.
  3. If it does not go out on its own, leave the house and call 911.
  4. If it does go out, thenopen your windows before opening the oven door. If you’re not positive, just wait a bit longer to be sure.
  5. With your fire extinguisher close-by, carefully open the oven door (it will be smoky!) and remove the hot pan.
  6. Allow the smoke to clear before determining the cause of the fire and possibly resuming cooking.

Use this App to stay up to date on SEVERE weather in Perry Hall White Marsh.

3/4/2019 (Permalink)

You never know what's going to happen when it comes to weather in Maryland; protect your business and property in nottingham MD, with the FEMA App. This App allows you to get National Weather Service alerts for up to five locations  to keep you informed on-the-go. It also has information on what to do before, during and after disasters! In the midst of an emergency, the app can give you directions to open shelters nearby, help you location someone to talk to at the Disaster Recovery Center, and let you share images of damage and recovery efforts to help first responders and emergency managers. 

This app is available for download for iOS (apple) and Android at the Apple Store and Google Play Store