Recent Posts

What is ice damming and why it is prevelant in the Seven Courts neighborhood of Perry Hall Maryland

1/18/2022 (Permalink)

If your roof is covered in snow or ice, and you’re noticing water coming in from the sides of your home or business, you may be experiencing what's known as Ice Damming.

An Ice dam is ice build-up on roofs that form a blockage, preventing snow melt from draining off the roof properly. We Baltimoreans are at a high risk for ice damming related water damage due to our fluctuating weather; our warm days melt the snow, and our freezing winter nights refreeze the water, this is known as a melt-refreeze cycle.

How an Ice Dam Damages your Seven Courts Property

Heat collects in the attic and warms the roof, except at the eaves. The eaves are the edges of the roof which overhang the face of a wall and, normally, project beyond the side of a building. The eaves form an overhang to throw water clear of the walls. Then snow melts on the warm roof and then freezes on the cold eaves, followed by ice accumulation, forming a dam. Melted water from the warm roof backs up behind it, flows under the shingles, and into the house! Seven courts homes are especially at risk because of the fluctuating winter weather that winters in Baltimore county are known for.

If you notice ice damming in your seven courts home, it’s very important that you address it quickly. Once this trapped ice melt accumulates, it seeps through the shingles, and enters your home through the attic; affecting your walls, ceiling, and roof, causing walls to sag, ceilings to buckle, crumble, and can even collapse!

Chances are, if you’re reading this now you may need repair, if so, don’t wait! Call your local SERVPRO you see signs of any water coming into your home. Water damage restoration can be expensive, but it’s more expensive to wait. A water damage specialist from SERVPRO will be able to dry the structure, carpet, and hardwood, and salvage contents such as clothing and electronics but not everyone is equipped to do this (WE ARE!). If the water damage in your home is not treated within by a professional within 48-72 hours of the initial leak, it’s highly likely you will get mold, which will cause the removal process to become more hazardous, and difficult to remove as time allows the mold to grow and spread.

SERVPRO of Perry Hall/Perry Hall is a Locally owned and independently operated Franchise, nationally recognized by all insurance companies. SERVPRO of Perry Hall Perry Hall is IICRC certified and has an A+ Better Business Bureau rating and has been servicing for 20 years. We go anywhere we are called, and we will make it "Like it never even happened."

Why SERVPRO of Perry Hall / White Marsh water and fire damage prices are better than the rest

1/18/2022 (Permalink)

How to find a water or fire restoration company

Get to know your options and make sure to read reviews from their website and from review sites, inspect before and after pictures, and check certifications. Water damage restoration is not something that anyone can do, in fact the proper equipment and chemicals aren’t even available to those who are not properly trained, licensed, and insured in this field. These licenses and certification cost thousands and thousands of dollars each year to renew not to mention the mind-boggling hours to get trained. Someone not trained properly will not know how to completely dry a structure or prevent mold growth.

Avoid hiring handyman (or plumber with water damage experience), this can lead to future problems and a bigger bill in the long run.

Often the costs are triple what a normal emergency restoration company would charge in the first place for many reasons. SERVPRO of Perry Hall/White Marsh or your local SERVPRO franchise has systems in place to guarantee accurate, fair, and consistent pricing using Xactimate. If you are filing your water damage as an insurance claim then the bill will be approved, finalized, and processed efficiently through both SERVPRO and your insurance adjuster to make sure it is accurate, fair and correct.

Handyman and Plumbers may not own the equipment needed, and will need to rent equipment, which will then be tacked on to your bill (per piece, per day). SERVPRO franchises, such as SERVPRO of Perry Hall White marsh owns all their own equipment, plus exclusive products that are designed to do quickly address fire and water cleanup. Not to mention, pre-approved pricing lists from your insurance company means that you are getting the fairest price.

SERVPRO of Perry Hall/White Marsh has access to disaster recovery specialists and “Storm Teams”. If the area is inundated with catastrophic flooding or fires. During the Polar Vortex, we averaged at about 15 new calls per hour for 3 days, Hurricane Sandy we received 120 calls in 4 hours; this is a standard circumstance for storm situations and if you call a SERVPRO, you will automatically be put into the system and you will be seen by either us or a “Storm Team” who come to our area from other states to help with large scale disaster recovery.

Choosing a SERVPRO Franchise also means every employee has had a background check, leaving your property and its tenants in safe hands. Our employees are also vaccinated for COVID-19 and wear the proper masks on the jobsite.

All SERVPRO Franchises, including SERVPRO of Perry/Hall White Marsh have access to a network of specialists who can help you with any kind of damage in your home, such as damaged art, electronics, oriental rugs, plumbing, heating, electricians, and we even can do the build back after the source of the damaged has been resolved and the mess properly cleaned up.

SERVPRO of Perry/Hall White Marsh has their own climate-controlled storage space, meaning there is no need for a trip to the storage unit to store all your undamaged belongings. We store it all in house, perform cleanings and repairs, and return it when your property is ready. 

Interested in our Water, fire, mold, sewage or smoke clean up? Give us a call at 410-529-1664!

SERVPRO's Frozen Pipe Water Damage Prevention Tips for Perry Hall Businesses

12/6/2021 (Permalink)

SERVPRO of Perry Hall/White Marsh responds to countless of frozen, burst pipe water damage claims all over Baltimore county every winter. With over 40 years of experience SERVPRO Franchise professionals have restored flood damaged homes and businesses from coast to coast. Here are our SERVPRO approved tips for preparing your business for a flood.


  • Make sure the heat is on after business hours, if temperatures stay below 20 degrees Fahrenheit for more than 24 hours 
  • Insulate pipes that are exposed to the elements or hard-to-heat rooms such as warehouses. 
  • Open under-sink cabinets to allow warm air to circulate the pipes. 
  • Arrange to have a free Emergency Ready profile made for your business in advance so if the flood does happen, then you will be able to manage the restoration process remotely
  • Make sure you have flood insurance, flood insurance takes 30 days to get into affect so it is imperative that you have it long before you need it.
  • Document your business. Take quality pictures of vehicles, Computers, inventory and office set up. You'll be glad you have this later.

During the frozen pipes:

  • Turn off utilities at the main switches, or valves if instructed to do so.
  • Disconnect electrical appliances that are not exposed to wet walls or water. 
  • Do not touch electrical equipment if you are wet or standing in water
  • Call a Water Restoration professional, then your insurance company to get a claim number and adjuster.
  • If no insurance, just call your restoration company of choice but prepared to pay a down payment. 

After the Flood

  • Listen for news reports to learn if the weather will get warmer or colder to avoid further damage until the current frozen pipe situation is resolved.
  • return to the business only when your water restoration professionals at SERVPRO says its safe. 


SERVPRO of Perry Hall/ White Marsh are the flood clean up experts in the Baltimore Metro area. IF a deep freeze strikes your business, give SERVPRO of Perry Hall/ White Marsh a call, even minor floods have the potential to cause major damage to a structure when not treated quickly and properly and the clean up is often and overwhelming task. The SERVPRO team at SERVPRO of Perry Hall/White Marsh is prepared to handle any size disaster and help make it "Like it never even happened." 

Top Causes for Washing Machine Water Damage Floods in Fullerton Maryland home.

12/6/2021 (Permalink)

This is why your Washing machine flooded your Fullerton Maryland home.

Washing Machine: Top 10 cause of water damages in homes

One of the top 10 causes of water damages, especially in Baltimore county homes, washing machines. According to the Institute of Business and Home Safety, Half of washing machine related residential water damages are caused by damaged water supply hoses. 

Out of this half, 78% of the machines were 11 years old or less, and 54% were between 8 and 10 years old.

What you need to do Now: Address the flooding, Call for help

If you are able to do so, turn off the water to the washing machine, call SERVPRO of Perry Hall White Marsh (or your local SERVPRO 1-800-SERVPRO). Follow steps from What to do Until Help Arrives.

Why call for help? SERVPRO can release trapped water in unreachable areas, will take action to prevent mold growth and is accepted by ALL insurance companies. All crew members are certified by the IICRC and undergo background checks. If its small (less than 9 square feet, no contents, wood, laminate, or vinyl or carpet affected). Mop the area, move both units and make sure the wall isn’t wet. If the wall is wet, its best if you call a water restoration professional. If you decide not to, keep in mind any un seen moisture may result in mold growth.

Read what the locals say about our team on Facebook and Google

How to Prevent this in the future:

Replace your hose every 3-6 years. Check hose yearly for wear and tear, as well as during extreme weather events such as storms, and Cold Snaps. Next Blog post: How to pick a washing machine hose. 

About SERVPRO of Perry Hall/ White Marsh

Since 2001 we have been serving the Perry Hall /White Marsh community. We are accepted by all insurance companies and are a locally owned, nationally recognized water fire and mold restoration franchise. Call SERVPRO of Perry Hall/White Marsh to make your washing machine flooding "Like it never even happened." 

How to Reduce the Damage (and Cost) of your Frozen Pipe Water Damage in Nottingham Maryland

11/8/2021 (Permalink)

Perry Hall residents, did you know broken water pipes rank second only to hurricanes in terms of both frequency and severity in regards to annual claims resulting from water damage? Read on to learn how to save your money, reduce your damage costs by calling SERVPRO of Perry Hall/White Marsh.

First, decrease the amount of water than can leak from a burst pipe by following these steps below..

Turn off your water main.

Completely switch off your water supply. If you think the water from the pipe burst may have reached any of the electrical sockets or the fuse box, turn off the electricity, too.

You can usually find your main water shut-off valve somewhere in your home. Check your basement, crawl spaces, and areas close to the water heater. If it’s not inside, you can usually find it under a metal lid on your property close to the street.

Here is a complete guide to finding your water shut off valve, written by Flo Technologies:

Drain the faucets — cold taps first.

Once the water supply has been turned off, drain all of the water out of your house’s water system. This will reduce the chance of any remaining water freezing over and relieve pressure buildup in your water pipes.

  • Open your faucets to drain the remaining cold water from the system.
  • Flush all toilets multiples times

 Turn off heat and drain your hot taps.

Now shut off your water boiler and heating system and release all the water from your hot taps.

Circulate warm air around pipes.

If your pipe burst or froze from cold weather, let some warm air in by

  • Turn the heat back on and hike up thermostat
  • Use a hair dryer on the pipe that is burst after it is drained completely.
  • Open-up the cabinet doors where they live to let the warm air circulate.

Call SERVPRO of Perry Hall/White Marsh to clean up, document, restore and protect your house from mold.

SERVPRO of Perry Hall/White Marsh, or your local SERVPRO (1-800-SERVPRO) if you don’t reside in our service area, will clean up the mess, document the damage, treat your home for potential mold growth and restore your home to pre-flooded conditions. We are accepted by all insurance companies and have a 4.5 star average customer rating!

What to do until SERVPRO of Perry Hall/White Marsh Arrives

  • Mop up excess water as best as you are able, to prevent slips and falls until help arrives.
  • Keep children, elderly, and pets out of the affected area.
  • Do not throw anything away, take pictures of damaged items.
  • Contact your insurance company to see you are eligible for coverage and file a claim.

Ice Maker Water Damage: a Silent Threat to your Perry Hall Home

11/8/2021 (Permalink)

Ice maker leaks are common and often go unnoticed. These slow leaks damage both the wall, flooring, and lower levels of homes which can lead to decay. You may have an ice maker but no signs of leaks. Keep on reading, we’re going to give you some advice on how to detect leaks and how to prevent them from happening.

Why Ice makers cause significant damage

When an ice maker is installed, an “ice maker valve," a small metal saddle is secured to a cold water pipe near the refrigerator, with a small clear plastic pipe for the water to feed into the ice maker. Pinholes form in the tubing go unnoticed during installation and remain unnoticed for years, hidden behind the refrigerator and will eventually lead to a serious water damage and create the perfect environment for mold to grow.

Over a long period of time, hundreds of gallons of water seeping from the ice maker line tubing can lead to serious structural decay and damage to the wall and floor systems around the refrigerator in your kitchen. It can take weeks for the water damage to become exposed as the water is trapped in your counters and between your walls.

If you own a refrigerator with an ice maker, periodically check behind the fridge for evidence of a leak,water damage or mold or keep an eye on your water bill for unexplainable increase in water use.

About SERVPRO of Perry Hall/ White Marsh

SERVPRO of Perry Hall/ White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

FEMA app is the Mobile app to use to stay on top of extreme weather in Perry Hall Maryland

10/4/2021 (Permalink)

Extreme weather can be unpredictable in Perry Hall Maryland! We at SERVPRO of Perry Hall / White Marsh recomend having an app that warns you of inclimate weather conditions is key to staying safe. 

The weather FEMA app is 

The FEMA App is the best option to receive emergency alerts and information so that you and your loved ones know what to do. Be prepared to weather the storm with the FEMA App. This App allows you to get National Weather Service alerts for up to five locations to keep you informed on-the-go.

This means you can keep an eye out on your Home, place of work, and at risk family members!

It also has information on what to do before, during and after disasters! In the midst of an emergency, the app can give you directions to open shelters nearby, help you location someone to talk to at the Disaster Recovery Center, and let you share images of damage and recovery efforts to help first responders and emergency managers. 

This app is available for download for iOS (apple) and Android at the Apple Store and Google Play Store.

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall White Marsh is a premier water damage restoration franchise, and is accepted by all insurance companies. If your home is affected by a storm please call SERVPRO of Perry Hall/White Marsh 410-529-1664

Fire Facts for Parkville Carney, from the American Red Cross

9/16/2021 (Permalink)

Timing is everything, in just two minutes, a fire can become life-threatening. In five minutes, it can engulf a residence in flames.

Learn About Fires

  • Fire is FAST! In less than 30 seconds a small flame can turn into a serious fire. It only takes minutes for thick black smoke to fill a house or for it to be engulfed in flames - impairing vision and breathing.
  • Fire is HOT! Room temperatures in a fire can be 100 degrees at floor level and rise to 600 degrees at eye level. Inhaling this super-hot air will scorch your lungs and melt clothes to your skin. Always crawl on the floor!
  • Fire is DARK! Fire starts bright, but quickly produces black smoke and complete darkness.
  • Fire is Scary! Smoke is DEADLY! Smoke and toxic gases kill more people than flames do. Fire produces poisonous gases that disorient you. Asphyxiation (suffocation) is the leading cause of death from home related fires.

Our Fire Damage Restoration Services for Rosedale and Rossville MD

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today—410-529-1664


Fire Damage in Perry Hall: Here is all you need to know about Wet & Dry Smoke, and Protein Residue

9/2/2021 (Permalink)

Did you know that there are different types of smoke? Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

Hot smoke migrates to cooler areas and upper levels of a structure. For example, hot smoke in a room will escape to the cool air vents.

Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. This is why smoke clean up involves deodorization of all rooms in a structure, in addition to those affected by fire.

The type of smoke may greatly affect the restoration process. Different smoke requires different techniques, chemicals, and cleaning applications.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Perry Hall White Marsh will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – SERVPRO of Perry Hall White Marsh


2 Steps to take when Your Hot Water Heater is Leaking in your Parkville Carney Home

8/26/2021 (Permalink)

Two things you must do to stop water from leaking out of Your Hot Water Heater in your Parkville Carney Maryland home.

If your hot water heater is leaking, and your reading this blog right now, chances are you have no idea what to do and have a whole mess of water hanging out in your home right now. We’re going to get you started before you call your certified water damage team and your plumber.

Cut the power to the hot water heater that is leaking

The first thing you should do when you find a hot water leak is turn off the power source leading to the water heater. If you have a gas water heater, find your thermostat. You should see a little knob with three settings: ON, OFF and PILOT. Switch it to OFF or PILOT to shut off the gas and make the heater safe to work on. If you have an electric water heater, go to your breaker panel and find the breaker labeled “Water Heater”. Turn it off to cut the power to your unit.

Shut off the water to stop the leak from expanding

Time to turn off the water, this part is easy. First, you’ll need to find the cold water line leading to your water heater. There should be a valve on the line – turn it to the right until it closes. This will cut off the water and allow you to move on to the next step: calling your hot water heater company, and calling your water damage clean up team.  If you’re located in the Parkville County area in Baltimore County, then call SERVPRO of Perry Hall White Marsh – we will set you up with a plumber. Then call your insurance if you’d like to put in a claim or wait till we arrive if you’d like to decide later.


SERVPRO of Perry Hall White Marsh has been serving the Baltimore metro area since 2001. We are family owned and operated, accepted by all insurance companies and are certified in Mold, Fire, and water damage clean up for residential and commercial properties. Give us a call at 410-529-1664 if you'd like us to clean up your Parkville Carney home after a hot water heater leak.