Recent Posts

The codependent relationship of Water damage and mold damage

5/4/2020 (Permalink)

The codependent relationship of Water damage and mold damage

Mold needs moisture to colonize

So, you have structural mold damage on your personal property, but how did it get there? Most likely answer – a previous water damage, or leak that went unnoticed. SERVPRO of Perry Hall/White Marsh understands how to clean up water damage, how to prevent mold growth and has the training and equipment to remediate whatever mold or mildew might appear in your home or business.

Treat water damages properly to prevent mold.

If untreated, a water damage forms the perfect habitat for mold growth within 48 hours of the initial loss. If any water-effected areas go unnoticed, or if the water damage isn’t treated to prevent mold, it can result in a serious mold problem… loss of contents and structural damage.

Mold Loves drywall, insulation, and flooring

Both water damages, and mold damages often require removal of the drywall or flooring. Water damage structural damage is often limited to the wet building materials and can be salvageable through special equipment.

  1. Centrifugal air movers
  2. Dehumidification
  3. Inject-a-dry (salvages wooden floors)
  4. Antimicrobial sprays

Mold however, burrows itself into porous material such as drywall and flooring, which often results in the effected area being stripped to its studs. followed by various, meticulous treatments of professional-grade anti-fungal and anti-microbial treatments are used to eliminate mold colonies (yes, colonies). Don't worry, SERVPRO of Perry Hall/White Marsh will install drywall, baseboard, carpet, and flooring when the process is complete.

Content cleaning during Water or Mold damage

Mold and Water damaged items can be dried and cleaned if they are non-porous, and if they are textiles such as clothes, they can be evaluated and restored by a textile restoration specialist (we’ve got you covered).

SERVPRO of Perry Hall/White Marsh will clean your furniture, decorative items, and curtains as well as other restore-able items affected by mold and Water damage. We have ultrasonic machines which can gently remove, kill and detail clean the nooks and crannies out of every knick-knack in your home. On top of that, we will use a variety of cleaning and sterilization techniques as well as deodorize. Anything that cannot be restored will be brought to the homeowner or tenants’ attention and the homeowner can sign off on its disposal if they choose so. If you'd rather not throw it away - don't worry, we have a form for that too.

To start the water damage or mold remediation process, please call SERVPRO of Perry Hall / White Marsh (Baltimore County, Maryland) at 410-529-1664 and we will help get you started!

SERVPRO® of Perry Hall/White Marsh are trained in adhering to the highest cleaning and sanitation standards.

4/28/2020 (Permalink)

SERVPRO® franchise professionals offer cleaning services including the removal of biohazard contaminants. They have the specialized training and products to get your eastern baltimore county property back to business.

About Coronavirus (COVID-19)

The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus (SARS-CoV-2) that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”)i is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.ii

Scope of Cleanup Protocol

SERVPRO professionals can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup Scope of Work and Planning

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum.iii These same surfaces are mentioned in the CDC’s guidance for commercial spaces as welliv, including:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving and Racks
  • Sales Counters
  • Carpets and rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Cleanup and Disinfecting Procedures

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPAapproved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

-----------------------------------------

i https://www.cdc.gov/coronavirus/2019-nCoV/summary.html

ii https://www.cdc.gov/coronavirus/2019-ncov/about/transmission.html

iii https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

What to do before and after, you pull the fire extinguisher pin!

4/27/2020 (Permalink)

At SERVPRO of Perry Hall/White Marsh, we see many homes and businesses in eastern Baltimore county, experience fires. Many people are vigilant on checking areas of their home and keep smoke alarms up-to-date, keep fire extinguishers in the kitchen, but many people don’t know how to use their Fire Extinguisher properly.

Consider having one or more working fire extinguishers in your home. An extinguisher rated “A-B-C” is recommended for home use. Many fire extinguisher models are designed for one-time use and cannot be recharged.

Install extinguishers high on the wall, near an exit, and away from heat sources. Extinguishers should be easily accessible to adults trained to use them, and kept away from children's curious hands. Heat may make the contents less effective or cause the extinguisher to lose its charge more quickly.

If you try to use a fire extinguisher on a fire and the fire does not immediately die down, drop the extinguisher and get out. Most portable extinguishers empty in 8 seconds.

Look at your fire extinguisher to ensure that it is properly charged. Fire extinguishers will not work properly if they are not properly charged. Use the gauge or test button to check that there is proper pressure. Follow the manufacturer's instructions for replacing or recharging fire extinguishers. If the unit is low on pressure, damaged, or corroded, replace it or have it professionally serviced.

Before you begin to fight a fire with a fire extinguisher, be sure that:

  1. Everyone has left or is leaving the home.
  2. The fire department has been called.
  3. The fire is small and not spreading.
  4. Your back is to an exit you can use quickly.
  5. There is not much smoke in the room.

Remember the word PASS when using a fire extinguisher:

P-Pull pin

A-Aim low. Point the extinguisher at the base of the fire.

S-Squeeze the lever slowly and evenly.

S-Sweep the nozzle from side to side.

If you've experienced a home fire, and aren't sure what to do, please call SERVPRO of Perry Hall White Marsh, or your insurance agent. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 410-529-1664

Resources:

https://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/fire/fire-safety-equipment.html

Eastern Baltimore County: reduce your risk of fire – inspect storage areas

4/20/2020 (Permalink)

Reduce your risk of fire – inspect storage areas

At SERVPRO of Perry Hall/White Marsh, we see many homes and businesses in eastern Baltimore county, experience fires. Many people are vigilant on checking areas of their home and keep smoke alarms up-to-date...but some areas may be forgotten, such as a garage, shed, or unfinished storage space within your home. Your garage, basement and yard can present hazards as well — in fact, they have the potential to be even more dangerous. Here are tips on what to inspect to prevent a fire in your garage, shed, or basement.

TIPS:

  • Avoid cluttering debris or junk near your furnace or heater.
  • Old newspapers piled in damp, warm places can actually self-combust — they don’t even have to be close to a heat source.
  • Keep oil soaked rags in a metal container – think linseed oil, oil-based wood stains, oil rags from mechanical maintenance.
  • Store flammable solvents and liquids in a fire cabinet
  • If you have gasoline or other flammable liquids at home, keep them tightly sealed in metal containers and make sure they’re far away from heat sources, including the gas or charcoal grill you love to use in the summer.
  • The grill itself should be at least 10 feet from your home and placed away from any overhead branches or structures.

 If you've experienced a home fire, and aren't sure what to do, please call SERVPRO of Perry Hall White Marsh, or your insurance agent. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 410-529-1664

A personal account on what it's like discovering an Ice Maker leak, and how SERVPRO of Perry Hall/White Marsh saved the day.

4/15/2020 (Permalink)

SERVPRO of Perry Hall/White Marsh knows that ice maker leaks are common, but a majority of our homeowners learn of them, only when it happens to them.

Ice water leaks come from either a small, pin-hole that form in the plastic tubing that brings water into your ice maker. These leaks are slow, and cause damage to both the wall, flooring, and lower levels of homes…and since this water is trapped behind your appliance and counters, you may have no signs of leak. Here is a personal account of one of our homeowners, discovering an ice maker leak!

While we were on vacation the line to our ice maker burst pumping water throughout our kitchen which leaked through the floor into the basement. In addition, it caused the whole house to fill with condensation, so every wall floor ceiling was soaked.

My first call was to State Farm who had this SERVPRO on their list.

My next call was to SERVPRO of Perry Hall/White Marsh and within the hour, they had a team to our house with fans and dehumidifiers.

They removed the kitchen floor, down 3 layers that same night. It was due to their quick response and expertise that saved my house from mold and also saved many of the walls.

I can't say enough good things about Jeff C, Chelsea and Jeff M. They have continued to follow up and have been great in recommending contractors for the reconstruction. All my cabinets will be replaced along with flooring and carpets. This was a huge mess but they made it as painless as they could.  Thank you SERVPRO team!!!!”

-Sandra M.

For assistance in your Ice-Maker water damage, please give SERVPRO of Perry Hall/White Marsh a call at -410-529-1664

Yelp

Link to original review

Next: Ice maker leaks – what causes them and how to prevent them from happening in your Fullerton, MD home

Next: 6 Appliances that cause the most water damages in the Baltimore County area

How to prepare for a SERVPRO of Perry Hall/White Marsh's Arrival

4/8/2020 (Permalink)

What to do after you call SERVPRO of Perry Hall/White Marsh and what to do when the crew begins work - Fullerton, MD, USA

Call your insurance company

Ask your agent if this is a covered loss, and what your deductible will be.  This can be done before or after calling SERVPRO of Perry Hall White Marsh as we accept all insurance plans and you can also pay yourself – whether you are covered or not, this will not affect your ability to receive service.

What to do while the Crew is at work

Once the services have been arranged, and the SERVPRO crew is at work, do your best to keep all equipment running, still keep children out of the area as well as pets and do not be afraid to ask questions. While your plumber is there ask if there are ways to prevent a Sewage back up or back flow from happening again and ask him about installing a Backflow valve.

When the work is done

First off, pat yourself on the back for making it through this turbulent time! When the services are complete, SERVPRO of Perry Hall/White Marsh will arrange to have your walls and flooring replaced and then it will be "Like it never even happened." 

COVID-19: How to keep your Perry Hall business safe during this pandemic

4/3/2020 (Permalink)

In Maryland, Essential workers are overwhelmed with how to keep the workplace safe and sanitary during the novel Coronavirus. Here are some tips from SERVPRO, based on the CDC's recommendations.

Keeping the Workplace Safe during COVID-19

Encourage your employees to...

  • Practice Good Hygiene
  • Stop shaking hands – use other noncontact methods of greeting
  • Clean hands with sanitizer or wash their hands frequently
  • Avoid touching their faces and cover coughs and sneezes
  • Disinfect surfaces like doorknobs, tables, desks, and handrails regularly
  • Increase ventilation by opening windows or adjusting air conditioning

Be Careful with Meetings and Travel

  • Use videoconferencing for meetings when possible
  • When not possible, hold meetings in open, well-ventilated spaces
  • Consider adjusting or postponing large meetings or gatherings
  • Assess the risks of business travel Handle Food Carefully
  • Limit sharing food with others
  • Strengthen health screenings for cafeteria staff and their close contacts
  • Ensure cafeteria staff and their close contacts practice strict hygiene

Stay Home if...

  • They are feeling sick
  • They have a sick family member in their home

SERVPRO of Perry Hall/White Marsh  professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

About Coronavirus

The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”)iii is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.iv

Sources

https://www.cdc.gov/coronavirus/2019-ncov/index.html

ii  https://https://www.cdc.gov/coronavirus/2019-ncov/index.html/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

iii https://www.cdc.gov/coronavirus/2019-nCoV/summary.html

iv https://www.cdc.gov/coronavirus/2019-ncov/about/transmission.html

Coronavirus stands no chance against SERVPRO of Perry/Hall White marsh trained team and CDC approved product line

4/2/2020 (Permalink)

The coronavirus (covid-19) has impacted all of us here in eastern Baltimore county, in some form and has affected the ways we operate our businesses. SERVPRO of Perry Hall/White Marsh are keeping you and all our first responders in our thoughts and prayers as we continue to watch these events unfold.

SERVPRO is being called by numerous business owners and community leaders to perform necessary bioremediation services to clean, disinfect, and sanitize their facilities. Our cleanup procedures are in accordance with the CDC recommendations. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims.

We are here and ready to aid you in your time of need, providing these services so your facility can be cleaned and ready for business to resume. We are in this with you. Feel free to reach out to us for more information. We are available 24 hours a day, 365 days a year (or in this case, 366!)

SERVPRO professionals are trained in adhering to the highest cleaning and sanitation standards. Whether you want routine sanitation to protect your Essential business, or clean up for a COVID-19 outbreak, SERVPRO of Perry Hall/White Marsh is “Here to Help”.

Give us a call at 

410-529-1664

We are your cleaning expert for the Coronavirus

3/27/2020 (Permalink)

SERVPRO of Perry Hall/White Marsh is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Perry Hall/White Marsh 410-529-1664

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

How to use a generator safely when a winter storm strikes Nottingham, Maryland.

1/8/2020 (Permalink)

Winter storms can cause so much damage to your property and health if you are not prepared. During power outages during a winter storm, using a generator will keep you and your family warm, as reduce the risk of frozen pipes.

Never use a generator, grill, camp stove, or other gasoline, propane, natural gas or charcoal burning device INSIDE a home, basement, garage, crawlspace or even partially enclosed area.

 If you have a generator on hand for power outages during severe weather, follow the safety tips below (from the American Red Cross).

  1. To avoid electrocution, keep the generator dry and do not use in rain or wet conditions. Operate it on a dry surface under an open canopy-like structure such as under a tarp held up by poles. Do not touch the generator with wet hands.
  2. Opening doors and windows or fans will not prevent Carbon monoxide build up in the home. Although Carbon monoxide can’t be smelled, it can rapidly build up and lead to full incapacitation and death. Even if you cannot smell exhaust fumes, you may still be exposed. IF you start to feel dizzy, week, sick while using a generator, get to fresh air IMMEDIATELY
  3. Install Carbon monoxide alarms in central locations on every level of your home or property and outside of sleeping areas to provide early warning of accumulating carbon monoxide.

Storm or Water Damage from a power outage? Call SERVPRO of Perry Hall/White Marsh 410-529-1664

When winter storms hit Rosedale Maryland, we can scale our resources to handle a large storm or flooding disaster. We are accepted by all insurance companies and are certified in Water restoration, mold remediation, Applied Structural Drying, and more from the IICRC.