Recent Posts

Snow and Ice on your roof? This is the reason your Perry Hall Home is leaking!

1/18/2021 (Permalink)

If your roof is covered in snow or ice, and you’re noticing water coming in from the sides of your home or business, you may be experiencing what's known as Ice Damming.

An Ice dam is ice build-up on roofs that form a blockage, preventing snow melt from draining off the roof properly. We Marylanders are at a high risk for ice damming related water damage due to our fluctuating weather; our warm days melt the snow, and our freezing winter nights refreeze the water, this is known as a melt-refreeze cycle. 

How an Ice Dam Damages your Perry Hall Property

  1. Heat collects in the attic and warms the roof, except at the eaves. The eaves are the edges of the roof which overhang the face of a wall and, normally, project beyond the side of a building. The eaves form an overhang to throw water clear of the walls
  2.  Snow melts on the warm roof and then freezes on the cold eaves
  3. Ice accumulates along the eaves, forming a dam. Melted water from the warm roof backs up behind it, flows under the shingles, and into the house


This water gets trapped, seeps through the shingles and enters your home through the attic, affecting your walls, ceiling, and roof, causing walls to sag, ceilings to buckle, crumble, and even collapse.

Chances are, if you’re reading this now you may be in need of repair, if so, don’t wait! Call your local SERVPRO you see signs of any water coming into your home. Water damage restoration can be expensive, but it’s more expensive to wait. A water damage specialist will be able to dry the structure, carpet, and hardwood, and salvage contents such as clothing and electronics but not everyone is equipped to do this (WE ARE!). If the water damage in your home is not treated within by a professional within 48-72 hours of the initial leak, it’s highly likely you will get mold, which will cause the removal process to become more hazardous, and difficult to remove as time allows the mold to grow and spread.

*SERVPRO of Perry Hall/Perry Hall is a Locally owned and independently operated Franchise, nationally recognized by all insurance companies. SERVPRO of Perry Hall Perry Hall is IICRC certified, and has an A+ Better Business Bureau rating and has been servicing for 15 years. We go anywhere we are called and we will make it "Like it never even happened."

Why SERVPRO of Perry Hall/White Marsh is better to handle your water or fire damage better than your average handyman or plumber

1/11/2021 (Permalink)

Not all Water damage Restoration companies are equal: Here is how to pick the best one.

Get to know your options and make sure to read reviews from their website and from review sites, inspect before and after pictures, and check certifications. Water damage restoration is not something that anyone can do, in fact the proper equipment and chemicals aren’t even available to those who are not properly trained, licensed and insured in this field. These licenses and certification cost thousands and thousands of dollars each year to renew not to mention the mind-boggling hours to get trained. Someone not trained properly will not know how to completely dry a structure or prevent mold growth.

Hiring an amateur or someone who considers themselves a handyman (or plumber with water damage experience) will lead to future problems and a bigger bill in the long run.

Often the costs are triple what a normal emergency restoration company would charge in the first place. SERVPRO of Perry Hall/White Marsh or your local SERVPRO franchise has systems in place to guarantee accurate, fair and consistent pricing using Xactimate. If you are filing your water damage as an insurance claim then the bill will be approved, finalized, and processed efficiently through both SERVPRO and your insurance adjuster to make sure it is accurate, fair and correct.

SERVPRO of Perry Hall/White Marsh has access to disaster recovery specialists and “Storm Teams”. If the area is inundated with catastrophic flooding or fires. During the Polar Vortex, we averaged at about 15 new calls per hour for 3 days, Hurricane Sandy we received 120 calls in 4 hours; this is a standard circumstance for storm situations and if you call a SERVPRO, you will automatically be put into the system and you will be seen by either us or a “Storm Team” who come to our area from other states to help with large scale disaster recovery.

Choosing a SERVPRO Franchise also means every employee has had a background check, leaving your property and its tenants in safe hands. 

SERVPRO Franchises have access to a network of specialists who can help you with any kind of damage in your home, such as damaged art, electronics, oriental rugs, plumbing, heating, electricians and we even can do the build back after the source of the damaged has been resolved and the mess properly cleaned up.

SERVPRO of Perry/Hall White Marsh has their own climate controlled storage space, meaning there is no need for a trip to the storage unit to store all your undamaged belongings. We store it all in house, perform cleanings and repairs, and return it when your property is ready. 

Interested in our Water, fire, mold, sewage or smoke clean up? Give us a call at 410-529-1664!

Burst Pipes in your Perry Hall Home or Business? Call SERVPRO of Perry Hall White Marsh.

1/4/2021 (Permalink)

SERVPRO of Perry Hall White Marsh provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Perry Hall Maryland. We can respond immediately to your Winter Storm emergency, whether it be burst pipes from a severe cold front, or a sewage back up from icemelt, SERVPRO of Perry Hall/White Marsh has the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 410-529-1664

Residential Services

Whether your Perry Hall home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Perry Hall commercial property, Apartment complex, or nursing home. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Flood Damage Restoration
  • Commercial Smoke Damage Restoration
  • Commercial Carpet Cleaning
  • Commercial Mold Remediation

The codependent relationship of Water damage and mold damage

5/4/2020 (Permalink)

The codependent relationship of Water damage and mold damage

Mold needs moisture to colonize

So, you have structural mold damage on your personal property, but how did it get there? Most likely answer – a previous water damage, or leak that went unnoticed. SERVPRO of Perry Hall/White Marsh understands how to clean up water damage, how to prevent mold growth and has the training and equipment to remediate whatever mold or mildew might appear in your home or business.

Treat water damages properly to prevent mold.

If untreated, a water damage forms the perfect habitat for mold growth within 48 hours of the initial loss. If any water-effected areas go unnoticed, or if the water damage isn’t treated to prevent mold, it can result in a serious mold problem… loss of contents and structural damage.

Mold Loves drywall, insulation, and flooring

Both water damages, and mold damages often require removal of the drywall or flooring. Water damage structural damage is often limited to the wet building materials and can be salvageable through special equipment.

  1. Centrifugal air movers
  2. Dehumidification
  3. Inject-a-dry (salvages wooden floors)
  4. Antimicrobial sprays

Mold however, burrows itself into porous material such as drywall and flooring, which often results in the effected area being stripped to its studs. followed by various, meticulous treatments of professional-grade anti-fungal and anti-microbial treatments are used to eliminate mold colonies (yes, colonies). Don't worry, SERVPRO of Perry Hall/White Marsh will install drywall, baseboard, carpet, and flooring when the process is complete.

Content cleaning during Water or Mold damage

Mold and Water damaged items can be dried and cleaned if they are non-porous, and if they are textiles such as clothes, they can be evaluated and restored by a textile restoration specialist (we’ve got you covered).

SERVPRO of Perry Hall/White Marsh will clean your furniture, decorative items, and curtains as well as other restore-able items affected by mold and Water damage. We have ultrasonic machines which can gently remove, kill and detail clean the nooks and crannies out of every knick-knack in your home. On top of that, we will use a variety of cleaning and sterilization techniques as well as deodorize. Anything that cannot be restored will be brought to the homeowner or tenants’ attention and the homeowner can sign off on its disposal if they choose so. If you'd rather not throw it away - don't worry, we have a form for that too.

To start the water damage or mold remediation process, please call SERVPRO of Perry Hall / White Marsh (Baltimore County, Maryland) at 410-529-1664 and we will help get you started!

SERVPRO® of Perry Hall/White Marsh are trained in adhering to the highest cleaning and sanitation standards.

4/28/2020 (Permalink)

SERVPRO® franchise professionals offer cleaning services including the removal of biohazard contaminants. They have the specialized training and products to get your eastern baltimore county property back to business.

About Coronavirus (COVID-19)

The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus (SARS-CoV-2) that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”)i is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.ii

Scope of Cleanup Protocol

SERVPRO professionals can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup Scope of Work and Planning

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum.iii These same surfaces are mentioned in the CDC’s guidance for commercial spaces as welliv, including:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving and Racks
  • Sales Counters
  • Carpets and rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Cleanup and Disinfecting Procedures

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPAapproved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

-----------------------------------------

i https://www.cdc.gov/coronavirus/2019-nCoV/summary.html

ii https://www.cdc.gov/coronavirus/2019-ncov/about/transmission.html

iii https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

What to do before and after, you pull the fire extinguisher pin!

4/27/2020 (Permalink)

At SERVPRO of Perry Hall/White Marsh, we see many homes and businesses in eastern Baltimore county, experience fires. Many people are vigilant on checking areas of their home and keep smoke alarms up-to-date, keep fire extinguishers in the kitchen, but many people don’t know how to use their Fire Extinguisher properly.

Consider having one or more working fire extinguishers in your home. An extinguisher rated “A-B-C” is recommended for home use. Many fire extinguisher models are designed for one-time use and cannot be recharged.

Install extinguishers high on the wall, near an exit, and away from heat sources. Extinguishers should be easily accessible to adults trained to use them, and kept away from children's curious hands. Heat may make the contents less effective or cause the extinguisher to lose its charge more quickly.

If you try to use a fire extinguisher on a fire and the fire does not immediately die down, drop the extinguisher and get out. Most portable extinguishers empty in 8 seconds.

Look at your fire extinguisher to ensure that it is properly charged. Fire extinguishers will not work properly if they are not properly charged. Use the gauge or test button to check that there is proper pressure. Follow the manufacturer's instructions for replacing or recharging fire extinguishers. If the unit is low on pressure, damaged, or corroded, replace it or have it professionally serviced.

Before you begin to fight a fire with a fire extinguisher, be sure that:

  1. Everyone has left or is leaving the home.
  2. The fire department has been called.
  3. The fire is small and not spreading.
  4. Your back is to an exit you can use quickly.
  5. There is not much smoke in the room.

Remember the word PASS when using a fire extinguisher:

P-Pull pin

A-Aim low. Point the extinguisher at the base of the fire.

S-Squeeze the lever slowly and evenly.

S-Sweep the nozzle from side to side.

If you've experienced a home fire, and aren't sure what to do, please call SERVPRO of Perry Hall White Marsh, or your insurance agent. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 410-529-1664

Resources:

https://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/fire/fire-safety-equipment.html

Eastern Baltimore County: reduce your risk of fire – inspect storage areas

4/20/2020 (Permalink)

Reduce your risk of fire – inspect storage areas

At SERVPRO of Perry Hall/White Marsh, we see many homes and businesses in eastern Baltimore county, experience fires. Many people are vigilant on checking areas of their home and keep smoke alarms up-to-date...but some areas may be forgotten, such as a garage, shed, or unfinished storage space within your home. Your garage, basement and yard can present hazards as well — in fact, they have the potential to be even more dangerous. Here are tips on what to inspect to prevent a fire in your garage, shed, or basement.

TIPS:

  • Avoid cluttering debris or junk near your furnace or heater.
  • Old newspapers piled in damp, warm places can actually self-combust — they don’t even have to be close to a heat source.
  • Keep oil soaked rags in a metal container – think linseed oil, oil-based wood stains, oil rags from mechanical maintenance.
  • Store flammable solvents and liquids in a fire cabinet
  • If you have gasoline or other flammable liquids at home, keep them tightly sealed in metal containers and make sure they’re far away from heat sources, including the gas or charcoal grill you love to use in the summer.
  • The grill itself should be at least 10 feet from your home and placed away from any overhead branches or structures.

 If you've experienced a home fire, and aren't sure what to do, please call SERVPRO of Perry Hall White Marsh, or your insurance agent. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 410-529-1664

A personal account on what it's like discovering an Ice Maker leak, and how SERVPRO of Perry Hall/White Marsh saved the day.

4/15/2020 (Permalink)

SERVPRO of Perry Hall/White Marsh knows that ice maker leaks are common, but a majority of our homeowners learn of them, only when it happens to them.

Ice water leaks come from either a small, pin-hole that form in the plastic tubing that brings water into your ice maker. These leaks are slow, and cause damage to both the wall, flooring, and lower levels of homes…and since this water is trapped behind your appliance and counters, you may have no signs of leak. Here is a personal account of one of our homeowners, discovering an ice maker leak!

While we were on vacation the line to our ice maker burst pumping water throughout our kitchen which leaked through the floor into the basement. In addition, it caused the whole house to fill with condensation, so every wall floor ceiling was soaked.

My first call was to State Farm who had this SERVPRO on their list.

My next call was to SERVPRO of Perry Hall/White Marsh and within the hour, they had a team to our house with fans and dehumidifiers.

They removed the kitchen floor, down 3 layers that same night. It was due to their quick response and expertise that saved my house from mold and also saved many of the walls.

I can't say enough good things about Jeff C, Chelsea and Jeff M. They have continued to follow up and have been great in recommending contractors for the reconstruction. All my cabinets will be replaced along with flooring and carpets. This was a huge mess but they made it as painless as they could.  Thank you SERVPRO team!!!!”

-Sandra M.

For assistance in your Ice-Maker water damage, please give SERVPRO of Perry Hall/White Marsh a call at -410-529-1664

Yelp

Link to original review

Next: Ice maker leaks – what causes them and how to prevent them from happening in your Fullerton, MD home

Next: 6 Appliances that cause the most water damages in the Baltimore County area

How to prepare for a SERVPRO of Perry Hall/White Marsh's Arrival

4/8/2020 (Permalink)

What to do after you call SERVPRO of Perry Hall/White Marsh and what to do when the crew begins work - Fullerton, MD, USA

Call your insurance company

Ask your agent if this is a covered loss, and what your deductible will be.  This can be done before or after calling SERVPRO of Perry Hall White Marsh as we accept all insurance plans and you can also pay yourself – whether you are covered or not, this will not affect your ability to receive service.

What to do while the Crew is at work

Once the services have been arranged, and the SERVPRO crew is at work, do your best to keep all equipment running, still keep children out of the area as well as pets and do not be afraid to ask questions. While your plumber is there ask if there are ways to prevent a Sewage back up or back flow from happening again and ask him about installing a Backflow valve.

When the work is done

First off, pat yourself on the back for making it through this turbulent time! When the services are complete, SERVPRO of Perry Hall/White Marsh will arrange to have your walls and flooring replaced and then it will be "Like it never even happened." 

COVID-19: How to keep your Perry Hall business safe during this pandemic

4/3/2020 (Permalink)

In Maryland, Essential workers are overwhelmed with how to keep the workplace safe and sanitary during the novel Coronavirus. Here are some tips from SERVPRO, based on the CDC's recommendations.

Keeping the Workplace Safe during COVID-19

Encourage your employees to...

  • Practice Good Hygiene
  • Stop shaking hands – use other noncontact methods of greeting
  • Clean hands with sanitizer or wash their hands frequently
  • Avoid touching their faces and cover coughs and sneezes
  • Disinfect surfaces like doorknobs, tables, desks, and handrails regularly
  • Increase ventilation by opening windows or adjusting air conditioning

Be Careful with Meetings and Travel

  • Use videoconferencing for meetings when possible
  • When not possible, hold meetings in open, well-ventilated spaces
  • Consider adjusting or postponing large meetings or gatherings
  • Assess the risks of business travel Handle Food Carefully
  • Limit sharing food with others
  • Strengthen health screenings for cafeteria staff and their close contacts
  • Ensure cafeteria staff and their close contacts practice strict hygiene

Stay Home if...

  • They are feeling sick
  • They have a sick family member in their home

SERVPRO of Perry Hall/White Marsh  professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

About Coronavirus

The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”)iii is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.iv

Sources

https://www.cdc.gov/coronavirus/2019-ncov/index.html

ii  https://https://www.cdc.gov/coronavirus/2019-ncov/index.html/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

iii https://www.cdc.gov/coronavirus/2019-nCoV/summary.html

iv https://www.cdc.gov/coronavirus/2019-ncov/about/transmission.html