Recent Posts

What to do after your Perry Hall Maryland Home catches on Fire.

4/12/2021 (Permalink)

8 Things to do after a Fire in your Perry Hall Maryland home. 

Everyone tells you how to put out a fire, prevent a fire and  what to do if you yourself catch on fire, but no one ever tells you what to do next after a fire strikes your home or business. The following checklist serves as a quick reference and guide for you to follow after a fire strikes your home in Perry Hall or Nottingham Maryland. 

  1. Check with the fire department to make sure your residence is safe to enter. Be watchful of any structural damage caused by the fire
  2. The fire department should see that utilities are either safe to use or are disconnected before they leave the site.  DO NOT attempt to reconnect utilities yourself.
  3. Contact your local disaster relief service, such as The Red Cross, if you need temporary housing, food and medicines.
  4. If you are insured, contact your insurance company for detailed instructions on protecting the property, conducting inventory and contacting fire damage restoration companies. SERVPRO of Perry Hall White Marsh is approved by all insurance companies. 
  5. Conduct an inventory of damaged property and items. Do not throw away any damaged goods until after an inventory is made. SERVPRO of Perry Hall White Marsh crews are trained to properly document, clean and store damaged items. Nothing will be disposed of without your knowledge or permission and we do our best to salvage your precious items.
  1. Try to locate valuable documents and records-deed to home, car, bank information, birth certificates, etc. 
  2. Begin saving receipts for any money you spend related to fire loss. The receipts may be needed later by the insurance company and for verifying losses claimed on income tax
  3. notify your mortgage company of the fire.

If you've experienced a home fire, and aren't sure what to do, please call SERVPRO of Perry Hall White Marsh, or your insurance agent. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 410-529-1664

Tips on Water Damaged Assisted Living Facility Managers in Perry Hall Maryland.

4/5/2021 (Permalink)

When your Perry Hall Maryland Assisted Living Facility suffers from a water damage, it's critical to know the difference between different levels of contaminated water. There are 3 classes of water, Clean, Gray and Black.

Clean water: Clean water is water from a broken pipe, water from a hot water heater, or sink. The time frame for a clean water water damage is limited as if it sits for longer than 24 hours it is then considered gray water. 

Here is a list of precautions to take to protect your tenants and their personal belongings from a clean source water damage until help arrives.

    • Shut off the water source if possible or contact a qualified professional to do so.
    • Turn off the circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electric shock
    • Remove as much excess water as possible by mopping and blotting
    • remove and prop up wet upholstery cushions to allow a more even drying.
    • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place
    • Do not leave books, newspapers, magazines or other colored items on wet carpet as they may cause staining
    • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner
    • Do not turn on ceiling fixtures if the ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Gray water: Water that is slightly contaminated, such as water from a clean water source that leaked through a ceiling, or clean water that was left untreated. Gray water has bacteria and other contaminates beginning to grow.

Here is a list of precautions to take to protect your tenants and their personal belongings from a Gray water damage until help arrives.

Wear PPE, and Follow the list of instructions for clean water damage source.

Make sure your local SERVPRO Water Damage Restoration specialist to treat areas effected with contaminated water.

SERVPRO specialists will spray for mold prevention and address water between walls, under cabinets, under flooring, as well as water damaged belongings - electronics, rugs, textiles, memorabilia and decor

Black water:  is water that is highly contaminated, filled with fungi, bacteria, chemicals, viruses and more. Black water is typically caused by sewage damage, flooding, or any type of natural disaster. 

Black water should never be handled by the homeowner and should always be handled by a trained certified professional.

Do not touch anything, keep your residents away from the effected area and call your local SERVPRO immediately. 

Black water poses serious threats to everyone, especially those with compromised immune systems and can effect those with breathing issues or allergies. 

Have questions in regards to your Water damaged Assisted living facility? Call SERVPRO of Perry Hall/White Marsh

When you have a water damage, don't leave your property to chance. Call SERVPRO of Perry Hall White Marsh. We are certified in Water damage, biohazard clean up and mold remediations. We also accept all insurance companies and are located in Rosedale, right on yellow brick road.

Call 410-529-1664 for more details.

Perry Hall Property Managers - Action in the first 24 hours is key to saving your property from secondary damage from your water damage event.

4/5/2021 (Permalink)

Perry Hall Property managers - ACTION during the first 24 hours following a water damage will help prevent secondary or permanent damage to your units.

That is why within 4 hours of loss notification, a SERVPRO of Perry Hall/White Marsh franchise professional will be on site to help ensure water damage is handled by completing the following steps:

  1. Intake– ask client questions to determine which size crew, how many pieces of equipment, and what precautions to take.
  2. Inspection– Using information from phone intake, SERVPRO of Perry Hall/White Marsh will inspect all affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning work.
  3. Emergency service- SERVPRO of Perry Hall will begin by extracting the excess water and preparing the area for drying for each unity. They will explain the needed emergency services to you as well as the tenant, step by step.
  4. Document pre-existing damage and damage caused by water.
  5. Arrange for contents to be restored or disposed, with the owner signature and insurance approval (if applicable).
  6. Monitoring- monitor drying of structure and contents to ensure they are dried to appropriate industry standards; updates will be consistently communicated with you and your insurance company.
  7. Reinstall carpets, and clean affected areas of your property as well as arrange for reinstallation of walls and baseboard.
  8. Final walk through will be conducted with you to help ensure the property was restored to preloss conditions.

By following these steps, SERVPRO of Perry Hall/ White Marsh will efficiently dry and restore your structure to its pre-existing condition with minimal impact on tenants, the structure and contents while also reducing secondary damage and permanent damage to your property following a water damage.

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We are located in Rosedale, Maryland, right on Yellow Brick road (yes Dorothy is our neighbor) and are able to help when disaster strikes!

Key winter storm terminology, what they mean and what action to take if you live in Notthingham Maryland.

2/25/2021 (Permalink)

Living in an midatlantic town, such as Perry Hall, White Marsh, Parkville, Rosedale and Fullerton MD, means every winter there is potential for a serious winter storm.

It's important to know your Winter Storm terminology so you can gauge your plans and preparations before a winter event.  Here is some key winter storm terminology you may hear on the news or on the radio, What they mean, and what action to take if you are in the path of a winter storm

Winter storm outlook: The potential forecast

Winter storm conditions are possible within the next 2-5 days.

ACTION This is the best time to get a shovel, bread, and eggs if necessary

Winter Weather Advisory: Inconvenient but not life threatening

Winter conditions are expected to cause significant inconveniences and may be hazardous. When caution is used, these situations should not be life threatening.

ACTION If a winter advisory is in effect, consider preparing for your morning commute by waking up early to clear car and driveway and get gas the night before it happens.

Winter storm watch: 36-48 hour notice of potential storm

Winter storm conditions are possible within the next 36-48 hours. People in a watch area should review their winter storm plans and stay informed about weather conditions.

ACTION Last call; if you haven’t prepared for the storm, it’s time to get to the grocery store to buy shovels, bread, eggs and a water supply.  Get Generator ready if available.

Winter storm warning: Storm is beginning or will begin in 24 hours

Life threatening sever winter conditions have begun or will begin within 24 hours.

ACTION People in a warning area should take precautions immediately.

Winter weather is never convenient and can be unsafe but being prepared can help homeowners protect their home and make life easier when these weather events happen. If you experience a flood, sewage back up or a puff-back please call SERVPRO of Perry Hall White Marsh, we will come out once the storm is over and all roads are clear to your home from our shop.

Key list of Vital documents you may need to replace after your Perry Hall Fire Damage | by SERVPRO of Perry Hall White Marsh

2/18/2021 (Permalink)

Fires are devastating; its not something expects will happen to them, and when it does they often find themselves unprepared to deal with the loss and destruction. To get back to normal, you will need essential documents. Here is a list of vital documents you may need to recover after a fire and where to get them, courtesy of the Red Cross.

Driver’s License - Department of Motor Vehicles

Government Issued ID -Contact the issuing authority

Insurance policies - Your insurance agent or company

Military discharge -Department of Veterans Affairs, papers 1-800-827-1000 or TDD/TTY 1-800-829-4833

Passports - State Department—Passport Services, 202-955-0430 (24 hours)

Birth, death and marraige certificates - Bureau of Records in appropriate state

Social Security Card - Security or Local Social Security office

Medicare cards 1-800-772-1213 or TDD/TTY 1-800-325-0778

Credit cards The issuing companies as soon as possible

Mastercard, contact issuing financial institution

VISA, contact issuing financial institution

American Express, 1-800-441-0519

Discover, 1-800-DISCOVER (1-800-347-2683), TDD/TTY 1-800-347-7449

Titles to deeds - Records department of the area in which the property is located

Stocks and bonds - Issuing company or your broker

Wills - Your attorney

Income tax record - The IRS center where filed, your accountant or 1-800-829-1040

Citizenship papers - Bureau of Citizenship and Immigration Services, 1-800-375-5283

Mortgage papers - Lending institution.

Site source: http://www.redcross.org/images/MEDIA_CustomProductCatalog/m38840101_picking-up-the-pieces-after-a

Acting fast is the key to saving money on your water damaged multi-unit commercial complex in Fullerton MD.

2/4/2021 (Permalink)

Acting fast is the key to saving money on your water damaged multi-unit commercial complex in Fullerton MD.

Fast response is important to your Fullerton multi-unit water damage claim because it places the tenant at ease and reduces the severity of the water damage claim, increases the chance for preserving irreplaceable valuables, minimizes the threat of bacterial and mold growth in your apartment or commercial complex.

Benefits of Immediate response

  • Takes less time and effort to achieve “dry”
  • The drying project is less complicated when drying occurs before microbes can multiply
  • Lowers the cost of drying
  • The longer an item is exposed, the greater the chance of
  • additional damage.
  • The more you restore, the less that has to be replaced.
  • Immediate Response Lessens Damage
  • Delamination
  • Furniture stains
  • Rust stains
  • Warping floors
  • Mold/mildew
  • Swelling
  • Decreases or eliminates risk Secondary Damage:
  • Examples of Secondary Damage:
  • Deterioration of structural components and contents (delamination, etc.)
  • Excessive water and humidity can result in microbes multiplying
  • Category 1 can deteriorate to Category 2 or Category

We Answer the Phone Ready to Help

Call Today - 410-529-1664

It’s understandable that you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Perry Hall/White Marsh has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business, which we’ve been doing since we opened our doors in 2001.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business, and which units were affected.
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your Fullerton Maryland property

How clean is the standing water in your Perry Hall water damaged home?

2/1/2021 (Permalink)

When your home or business suffers from a water damage, its critical to know the difference between different levels of contaminated water. There are 3 classes of water, Clean, Gray and Black. Understanding the class of water is quintessential into understanding the severity of your Water or Storm damage and the risk it poses on those exposed.

Clean water: Clean water is water from a broken pipe, water from a hot water heater, or sink. If you can safely say that the water on Could you drink this water? If yes, then you have a clean water source water damage. If no, or if it’s a clean water source that has been out for more than 24 hours, read on to the next classes of water, Gray and black.

Gray water: Water that is slightly contaminated, such as water from a clean water source that leaked through a ceiling, or clean water that was left untreated. Gray water has bacteria and other contaminates beginning to grow.

Black water:  Is water that is highly contaminated, filled with fungi, bacteria, chemicals, viruses and more. Black water is typically caused by sewage damage, flooding, or any type of natural disaster. Black water should never be handled by the homeowner and should always be handled by a trained certified professional.  Black water is sometimes a misnomer, black water is not always black, sometimes it appears clear, but if it comes below a drain trap in a shower, washing machine or sink, and NOT the faucet, its considered black, contaminated water, with an unknown contamination time.

Need Water Damage repair in Perry Hall or Parkville?

Chances are, if you’re reading this now you may be in need of repair, if so, don’t wait! Call your local SERVPRO you see signs of any water coming into your home. Water damage restoration can be expensive, but it’s more expensive to wait. A water damage specialist will be able to dry the structure, carpet, and hardwood, and salvage contents such as clothing and electronics but not everyone is equipped to do this (WE ARE!). If the water damage in your home is not treated within by a professional within 48-72 hours of the initial leak, it’s highly likely you will get mold, which will cause the removal process to become more hazardous, and difficult to remove as time allows the mold to grow and spread.

*SERVPRO of Perry Hall/White Marsh is a Locally owned and independently operated Franchise, nationally recognized by all insurance companies. SERVPRO of Perry Hall/White Marsh  is IICRC certified, and has an A+ Better Business Bureau rating and has been servicing for 15 years. We go anywhere we are called and we will make it "Like it never even happened."

Snow and Ice on your roof? This is the reason your Perry Hall Home is leaking!

1/18/2021 (Permalink)

If your roof is covered in snow or ice, and you’re noticing water coming in from the sides of your home or business, you may be experiencing what's known as Ice Damming.

An Ice dam is ice build-up on roofs that form a blockage, preventing snow melt from draining off the roof properly. We Marylanders are at a high risk for ice damming related water damage due to our fluctuating weather; our warm days melt the snow, and our freezing winter nights refreeze the water, this is known as a melt-refreeze cycle. 

How an Ice Dam Damages your Perry Hall Property

  1. Heat collects in the attic and warms the roof, except at the eaves. The eaves are the edges of the roof which overhang the face of a wall and, normally, project beyond the side of a building. The eaves form an overhang to throw water clear of the walls
  2.  Snow melts on the warm roof and then freezes on the cold eaves
  3. Ice accumulates along the eaves, forming a dam. Melted water from the warm roof backs up behind it, flows under the shingles, and into the house


This water gets trapped, seeps through the shingles and enters your home through the attic, affecting your walls, ceiling, and roof, causing walls to sag, ceilings to buckle, crumble, and even collapse.

Chances are, if you’re reading this now you may be in need of repair, if so, don’t wait! Call your local SERVPRO you see signs of any water coming into your home. Water damage restoration can be expensive, but it’s more expensive to wait. A water damage specialist will be able to dry the structure, carpet, and hardwood, and salvage contents such as clothing and electronics but not everyone is equipped to do this (WE ARE!). If the water damage in your home is not treated within by a professional within 48-72 hours of the initial leak, it’s highly likely you will get mold, which will cause the removal process to become more hazardous, and difficult to remove as time allows the mold to grow and spread.

*SERVPRO of Perry Hall/Perry Hall is a Locally owned and independently operated Franchise, nationally recognized by all insurance companies. SERVPRO of Perry Hall Perry Hall is IICRC certified, and has an A+ Better Business Bureau rating and has been servicing for 15 years. We go anywhere we are called and we will make it "Like it never even happened."

Why SERVPRO of Perry Hall/White Marsh is better to handle your water or fire damage better than your average handyman or plumber

1/11/2021 (Permalink)

Not all Water damage Restoration companies are equal: Here is how to pick the best one.

Get to know your options and make sure to read reviews from their website and from review sites, inspect before and after pictures, and check certifications. Water damage restoration is not something that anyone can do, in fact the proper equipment and chemicals aren’t even available to those who are not properly trained, licensed and insured in this field. These licenses and certification cost thousands and thousands of dollars each year to renew not to mention the mind-boggling hours to get trained. Someone not trained properly will not know how to completely dry a structure or prevent mold growth.

Hiring an amateur or someone who considers themselves a handyman (or plumber with water damage experience) will lead to future problems and a bigger bill in the long run.

Often the costs are triple what a normal emergency restoration company would charge in the first place. SERVPRO of Perry Hall/White Marsh or your local SERVPRO franchise has systems in place to guarantee accurate, fair and consistent pricing using Xactimate. If you are filing your water damage as an insurance claim then the bill will be approved, finalized, and processed efficiently through both SERVPRO and your insurance adjuster to make sure it is accurate, fair and correct.

SERVPRO of Perry Hall/White Marsh has access to disaster recovery specialists and “Storm Teams”. If the area is inundated with catastrophic flooding or fires. During the Polar Vortex, we averaged at about 15 new calls per hour for 3 days, Hurricane Sandy we received 120 calls in 4 hours; this is a standard circumstance for storm situations and if you call a SERVPRO, you will automatically be put into the system and you will be seen by either us or a “Storm Team” who come to our area from other states to help with large scale disaster recovery.

Choosing a SERVPRO Franchise also means every employee has had a background check, leaving your property and its tenants in safe hands. 

SERVPRO Franchises have access to a network of specialists who can help you with any kind of damage in your home, such as damaged art, electronics, oriental rugs, plumbing, heating, electricians and we even can do the build back after the source of the damaged has been resolved and the mess properly cleaned up.

SERVPRO of Perry/Hall White Marsh has their own climate controlled storage space, meaning there is no need for a trip to the storage unit to store all your undamaged belongings. We store it all in house, perform cleanings and repairs, and return it when your property is ready. 

Interested in our Water, fire, mold, sewage or smoke clean up? Give us a call at 410-529-1664!

Burst Pipes in your Perry Hall Home or Business? Call SERVPRO of Perry Hall White Marsh.

1/4/2021 (Permalink)

SERVPRO of Perry Hall White Marsh provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Perry Hall Maryland. We can respond immediately to your Winter Storm emergency, whether it be burst pipes from a severe cold front, or a sewage back up from icemelt, SERVPRO of Perry Hall/White Marsh has the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 410-529-1664

Residential Services

Whether your Perry Hall home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Perry Hall commercial property, Apartment complex, or nursing home. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Flood Damage Restoration
  • Commercial Smoke Damage Restoration
  • Commercial Carpet Cleaning
  • Commercial Mold Remediation