What our Customers say...

Water Damage Testimonials

John Rappazzo and his crew including, Jeff, Chelsea, Ted and Stephanie have been wonderful to deal with. They are extremely responsive and did a tremendous job. You should not hesitate to use their services.

Link to original post on Google my Business

— Carlos Stecco in Parkville, MD

SERVPRO [of Perry Hall / White Marsh] did a great job and the owner John actually showed up to write for the damages.

Link to original review on Facebook

— Tim I. in Carney, MD

Great group of people. Ted, Jeff C. & Tony each took time to explain everything and answer all of my questions. They did not just rush in and tear things up they really made the effort to dry and save everything they could. Wonderful customer service. Wold recommend them without hesitation.

Link to original post on Facebook

— Karen Bruno Heier in Rosedale, MD

I would highly recommend using SERVPRO [[of Perry Hall / White Marsh ]]. Every SERVPRO employee, John, Steph, Jeff, Chelsea, Charlie, we worked with was very professional, courteous, and answered all my questions. Thank you SERVPRO!

Link to Original Review on Yelp

— Colleen R. in Middle River, MD
 

They did an amazing job and quick! They had come in and diagnosed what needed to be done and executed that plan within 2 hrs of arriving. I am 100% satisfied! Jeff M and Charlie worked super hard and efficiently! They kept me aware of everything they were doing and why they were doing it. I hopefully won’t have my basement flood again, but if I ever need them again I will call them immediately! Thanks SERVPRO (of Perry Hall / White Marsh) and especially Jeff and Charlie!

Original Post on Facebook

— David Stahl in Parkville , MD

SERVPRO of Perry Hall is one of the most well managed and professional companies I have the pleasure of dealing with. 
The staff that I have met have a fantastic knowledge of all things related to Fire and Water mitigation, as well as the restoration industry. They work well with customers, contractors, and insurance carriers to make sure their portion of the job goes as smoothly as possible. 
I would recommend SERVPRO of Perry Hall to anyone in need of their services.

— Ken Johnson in perry hall, MD

I called John at 6am when I discovered a sewage back-up and he had tons of advice on what to do. I sat back and he handled everything. I was able to go to work and trust that he and his crew had my home and it's condition under control.

— Anonymous in Carney, MD

Thank you SERVPRO of Perry Hall for such quick response. The three young men that worked to clean up all the water in the basement were awesome!

— Nancy Lenton in Baltimore, MD

Julie,

It was a pleasure to meet you today and I would like to give you my personal experience with SERVPRO of Perry Hall/White Marsh.



I purchased a new home, a condo, and moved in on 11/19/16. Thanksgiving day 11/24/16, the 3rd floor condo had a water leak which resulted in water damage for both the 2nd & 1st floors. Mine being the 1st.The next morning a SERVPRO team arrived to begin the clean up. At that time, I had no physical damage to my unit. For precaution since I just moved in, I spoke with Travis the supervisor and asked if I should be concerned. He offered to look in my unit and sure enough my hallway ceiling was full of water and needed to be dried out and subsequently pulled out and repaired.

The team was amazing. They were very helpful, professional and very understanding of the situation. They were very informative with my questions and guided me through the whole experience. I even called Travis in the evening for advise, and he was more than happy to help. I could not believe this had happened in my new home, but the professionals at SERVPRO had my back. I would highly recommend SERVPRO of Perry Hall/ White Marsh.



Thank-you,

Lorey

— Lorey in Honeygo, MD

Each one was very respectful. Tony went the extra mile hammering down the nails in my living room because he heard me say I was a diabetic.

— Virginia F in Middle River, MD

My son *** at *** asked me to let in your employees this morning as he was working and unable to do so. I must say, it was a pleasure to watch Scott and Chris do their work. They were courteous, efficient, and completed their task in short order. I very much appreciated the care they took with my son's property and the thorough clean up. Thank You! George

— George in NOTTINGHAM, MD

We recently needed the services of SERVPRO & were more than pleased with their performance. From the receptionist to the workers we had a wonderful experience. Everyone was courteous & more than helpful walking us thru the process. Couldn't be happier with their quality of service and their integrity. I would highly recommend them to anyone who finds themselves in a situation where they have water damage.

— Ana in Nottingham, MD

SERVPRO of Perry Hall is a great company. I had a water issue and they came out quickly saved everything and were nothing but 100% gentlemen. If you need emergency service clean up give them a call

— Anonymous in BALTIMORE, MD