What our Customers say...
Storm Damage Testimonials
SERVPRO of Perry Hall/White Marsh is one of the most professional well managed companies that I have had the pleasure to deal with. The owner is one of the most knowledgeable, capable, and approachable people that I have met in the business, a true professional and a great company to deal with.
Amazing company! Truly cared about our family, safety and well-being. They were friendly, respectful and extremely hard-working! Thank you for shedding some positive light on our situation!
We had one of those days. Actually two. You know when you wake up or just get home and find water has taken over part of your home? Walls soaking in the leak at the baseboards, carpet saturated, furniture affected, you know a regular day. Not for us, but for SERVPRO. This actually did occur twice in the last few years, and on both occasions we called the Perry Hall SERVPRO team. The first time because our insurance gave us their number. The second was because of the fantastic job the team performed to restore our home back to pre-flood condition previously (and that they did). It made a mess, all which was contained and cleaned, and in the end it was literally as good as new. The staff was extremely caring and respectful of our home and of our feelings being in this moment. Very professional and empathetic. I would highly recommend them to anyone in need of cleaning and restoration services!
Our experience with SERVPRO of Perry Hall White Marsh was very positive, as in previous visits. We thought we'd have to write off our kitchen floor and invest in a lot of new hardwood. This group responded quickly, offered us information and options, and stayed on top of the project until it was done to our satisfaction. Very professional, trustworthy and willing to go the extra mile, even on a holiday weekend!
Dear John and Debbie,
Just wanted to thank you for all the work you and your company have done to get my house back to "normal" after my latest water leak! Two leaks in one year - UGH! I must say I really was not worried this second time after the great job you provided last fall. All of your workers were so nice and very professional. It was comforting to see all the same faces! I really appreciate all the hard work and thank you for shampooing my upstairs steps. That alone was above and beyond! I truly do appreciate alll your SERVPRO Efforts! Thanks again.
We could not be happier. This occurred during a time of most difficult weather conditions. They were still most professional.
Great company! We had a pipe burst with the recent freeze it flooded our finished basement. When I called, they seemed pretty busy..I guess we weren't the only ones with the same issue..Despite that, they were still able to get a tech out rather quickly to access the damage. They are putting the finishing touches on the drywall that needed to be replaced, but they have been very responsive and follow up on a regular basis. Can't wait for it all to be over with,but I'm glad to have them on it
I had a foot of water during hurricane Sandy. While this was the worst experience ever, this franchise immediately assured me that they would take care of everything.The crew are kind caring family men who have worked with this company for years. I would recommend them to anyone.. In my opinion they did not bill enough for the work and hours they dedicated to restoring my home. I thank each and every member of their staff sincerely for their hard work and level of professionalism.
Over the last 14 months our basement has flooded twice! Fortunately, I was referred to SERVPRO of Perry Hall and used them for both catastrophe's. They are the Gold Standard in Customer Service. Not only did they arrive in a timely fashion, they were able to remove the water, debris, and any other damaged items with-in 24 hours. All of the work included technicians that were professional, neat, and had a strong work-ethic that should be the ultimate benchmark in restoration services.