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Fire & Water - Cleanup & Restoration

A personal account on what it's like discovering an Ice Maker leak, and how SERVPRO of Perry Hall/White Marsh saved the day.

4/15/2020 (Permalink)

SERVPRO of Perry Hall/White Marsh knows that ice maker leaks are common, but a majority of our homeowners learn of them, only when it happens to them.

Ice water leaks come from either a small, pin-hole that form in the plastic tubing that brings water into your ice maker. These leaks are slow, and cause damage to both the wall, flooring, and lower levels of homes…and since this water is trapped behind your appliance and counters, you may have no signs of leak. Here is a personal account of one of our homeowners, discovering an ice maker leak!

While we were on vacation the line to our ice maker burst pumping water throughout our kitchen which leaked through the floor into the basement. In addition, it caused the whole house to fill with condensation, so every wall floor ceiling was soaked.

My first call was to State Farm who had this SERVPRO on their list.

My next call was to SERVPRO of Perry Hall/White Marsh and within the hour, they had a team to our house with fans and dehumidifiers.

They removed the kitchen floor, down 3 layers that same night. It was due to their quick response and expertise that saved my house from mold and also saved many of the walls.

I can't say enough good things about Jeff C, Chelsea and Jeff M. They have continued to follow up and have been great in recommending contractors for the reconstruction. All my cabinets will be replaced along with flooring and carpets. This was a huge mess but they made it as painless as they could.  Thank you SERVPRO team!!!!”

-Sandra M.

For assistance in your Ice-Maker water damage, please give SERVPRO of Perry Hall/White Marsh a call at -410-529-1664


Link to original review

Next: Ice maker leaks – what causes them and how to prevent them from happening in your Fullerton, MD home

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