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Fire & Water - Cleanup & Restoration

Throw Back Thursday to a Happy Customer in Perry Hall Nottingham

3/25/2016 (Permalink)

Handwritten note from our happy customer, March 3rd 2013, Nottingham MD.

We love sharing handwritten notes from happy customers. Here is one we recieved from a customer who had a sewage back up in her Nottingham basement, this day 3 years ago. It's something we keep on our front desk to remind us of the importance of customer service and what a different a quality team can make. The customer asked her name be removed from the note, so will call her Jane.

"John, I just want to thank you again for all of your help last week when I had the sewage back up in my basement. You and your entire staff (Brandon and Tim, who did the work in my house, and Rhonda and Debbie who I talked with on the phone and you who took the time to come to the house) were all considerate, professional and efficient. I've already reccommended your Perry Hall Location to several people for their future reference, Thanks again!"

Thank you Jane, we are glad we were able to get your home back to the way it was, "like it never even happened".

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