Recent Posts

How to Pick the Right Restoration Company

4/26/2022 (Permalink)

Just had a water damage in your basement and you don’t know what to do? Or had a fire that covered your entire kitchen in smoke and soot? In situations like these, your decisions will prove crucial in not only how quickly you can have everything go back to normal, but also how much will have to come out of your wallet. The most important thing to do (besides stopping the water or fire) is to call a restoration company. There are many companies to call and choose from, but not all can guarantee a great experience. As for SERVPRO of Perry Hall/White Marsh, we guarantee that we will not only give you your life back, but we will give you the best service while we do it.

Here are some reasons why SERVPRO of Perry Hall/White Marsh should be the first restoration company you call:

  1. Restoration is not something that just anyone can do.

It is not recommended that you hire someone who is an amateur or considers themselves a handyman, even if they claim to have experience with water damages. They will not have access to the same equipment, nor will they understand the process as much as fully trained professionals and as a result will cost you even more money in the future when you finally decide to call for professional help. Remember, microbes in water, even the cleanest water, multiply quickly – mold will grow in a matter of days if not treated soon and properly. Likewise, leaving your house covered in soot from a fire is incredibly dangerous to your health. It damages the air quality of your home, exacerbates breathing conditions, and leaves behind stains and bad odors. To get it properly cleaned, you must call professionals immediately to take care of it. SERVPRO spends thousands of dollars for equipment, training its employees, and obtaining licenses and certifications.

  1. SERVPRO of Perry Hall/White Marsh has access to disaster recovery specialists and “Storm Teams”. 

If the area is inundated with catastrophic flooding or fires. During the Polar Vortex, we averaged at about 15 new calls per hour for 3 days, Hurricane Sandy we received 120 calls in 4 hours; this is a standard circumstance for storm situations and if you call a SERVPRO, you will automatically be put into the system and you will be seen by either us or a “Storm Team” who come to our area from other states to help with large scale disaster recovery.

  1. Every employee has had a background check, leaving your property and its tenants in safe hands. 

Worried about strangers coming into your home to work? No worries! SERVPRO does extensive background checks into each employee to ensure that you and your property are safe and in good hands. Managers will come by your property during the work process every once in a while to supervise employees and their work. We strive to employ only trustworthy and hardworking individuals.

  1. SERVPRO Franchises have access to a network of specialists.

We have numerous contacts who can help you with any kind of damage in your home, such as damaged art, electronics, oriental rugs, plumbing, heating, electricians, and even reconstruction once the issue has been resolved and cleaned. When you call, feel free to ask if we can recommend you another service provider to have come to your home.

  1. SERVPRO of Perry/Hall White Marsh has their own climate-controlled storage space.

We have our own storage space in our facility so that your property can be stored during the restoration process. On top of that, our climate-controlled warehouse contains equipment that we are trained to use to help restore your items, including an Ultrasonic Cleaning System. We store it all in house, perform cleanings and repairs, and return it when your property is ready. 

Interested in our restoration services? Give us a call at 410-529-1664!

Flooding: What it Does, and What to Do, Perry Hall, MD

4/13/2022 (Permalink)

In the spring and summer months (sometimes as late as the fall), flooding is a common phenomenon to occur in the state of Maryland. In fact, the entire state minus the westernmost portions is a part of the Chesapeake Bay watershed: in other words, most of the state serves as a channel for the rainfall and snowmelt to flow through streams and rivers all the way into the Chesapeake Bay. Combined with its position next to the Atlantic Ocean, Maryland witnesses about 42 inches of precipitation on average every year.

Whether it’s a flash flood that strikes out of nowhere or the steady overflow of a river, both can be incredibly dangerous if you are not careful. While it’s common for local flooding to affect your home perhaps only via leaks or failing sump pumps, flood water is powerful enough to sweep away vehicles and even homes. Some homes are more prone to flooding than others depending on how high the property is in comparison to the surrounding area. In general, it is recommended that you check if your property is located within a flood plain. The Federal Emergency Management Agency (FEMA) is a useful resource for determining this, as they have a Flood Map Service that can determine which areas are more likely to be flooded.

If you ever encounter flood waters outside your home:

  1. Keep listening to the radio or local news stations for any developing information on the flood. This will help you learn to avoid flooded areas if you are on the road.
  2. Stay away from flood waters – if you come up on a flowing stream where the water is above your ankles, stop and turn around. 6 inches of water can sweep you off your feet. Tip: Find a large walking stick to use to check the ground’s firmness as you walk.
  3. If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooding road and waters are rising rapidly around you, get out of the car immediately and move to higher ground. Most cars can be swept away in less than 2 feet of water
  4. Keep children and pets away from the water.

After the flooding, even if the water is still, do not touch or enter the water. Flood water is heavily prone to contamination of oil, gasoline, or raw sewage. Such contaminated water is extremely harmful to one’s health. Not only that, but flood water is murky and makes it hard to see where you are putting your feet when you walk. When the water has receded and gone, then you may assess the possible damages left in its wake.

Damage can occur long after the water has gone. The remaining moisture in the area is the perfect recipe for mold growth, especially in flooded basements where walls and floors were soaked. If left untreated, mold can go on to damage the structural integrity of your home. This can cost you thousands of dollars in repairs and treatments. At the same time, do not try to clean it by yourself. Even if it seems clean and dry, you have no means of accurately assessing the area without the proper tools and experience.

If a flood strikes your home or business, contact SERVPRO of Perry Hall/White Marsh immediately! Even minor floods have the potential to cause MAJOR damage and if not treated properly, can result in mold growth.

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured, our staff is equipped to restore your property.

Essential documents you need to recover after a Fire damages your Perry Hall home.

2/21/2022 (Permalink)

Fires are devastating; its not something expects will happen to them, and when it does they often find themselves unprepared to deal with the loss and destruction. To get back to normal, you will need essential documents. Here is a list of vital documents you may need to recover after a fire and where to get them, courtesy of the Red Cross. If your home was effected by a fire damage, please give SERVPRO of Perry Hall / White Marsh a call! We are trained experts, approved by all insurance companies and have 21 years of experience handling fire and smoke damage jobs in the Perry Hall, White Marsh area and beyond! 

Driver’s License - Department of Motor Vehicles

Government Issued ID -Contact the issuing authority

Insurance policies - Your insurance agent or company

Military discharge -Department of Veterans Affairs, papers 1-800-827-1000 or TDD/TTY 1-800-829-4833

Passports - State Department—Passport Services, 202-955-0430 (24 hours)

Birth, death and marraige certificates - Bureau of Records in appropriate state

Social Security Card - Security or Local Social Security office

Medicare cards 1-800-772-1213 or TDD/TTY 1-800-325-0778

Credit cards The issuing companies as soon as possible

Mastercard, contact issuing financial institution

VISA, contact issuing financial institution

American Express, 1-800-441-0519

Discover, 1-800-DISCOVER (1-800-347-2683), TDD/TTY 1-800-347-7449

Titles to deeds - Records department of the area in which the property is located

Stocks and bonds - Issuing company or your broker

Wills - Your attorney

Income tax record - The IRS center where filed, your accountant or 1-800-829-1040

Citizenship papers - Bureau of Citizenship and Immigration Services, 1-800-375-5283

Mortgage papers - Lending institution.

How clean is the water from the water damage? Here's how to know

2/15/2022 (Permalink)

When your home or business suffers from a water damage, its critical to know the difference between the classes of contaminated water. There are 3 classes of water: Clean, Gray and Black. Understanding the class of water is quintessential into understanding the severity of your water damage and the risk it poses on those exposed.

Clean water: Generally, clean water is usually from a broken pipe, water from a hot water heater, or sink. Could you drink this water? If yes, then your water damage is coming from a clean water source. However, if the clean water has been left untreated for over 24 hours, the class will change.

Gray water: Water that is slightly contaminated, such as water from a clean water source that leaked through a ceiling, or clean water that was left untreated. Gray water contains bacteria and is where microbes will begin to multiply. If left untreated, it could cause further damage as well as become black water.

Black water: Water that is highly contaminated with fungi, bacteria, chemicals, viruses and more. Black water is typically caused by sewage damage, flooding, or any type of natural disaster. Black water should never be handled by the homeowner and should always be handled by a trained certified professional. Despite the name, black water is not always black; sometimes it appears clear. If it comes below a drain trap in a shower, washing machine or sink, and NOT the faucet, it’s considered black with an unknown contamination time.

Have a water damage in Perry Hall or Parkville?

If so, don’t wait! If you see signs of water damage in your home, investigate the cause. If it is coming from inside of the home, such as a sump pump or toilet overflow, first call a plumber to ensure that the water stops coming into your home. Then, call your local SERVPRO! A water damage specialist will be able to dry the structure, carpet, and hardwood, and salvage contents such as clothing and electronics but not everyone is equipped to do this: we are. We can help you restore your home to the way it was before.

Remember: Water damages are expensive to treat, but it is far more expensive to wait. If the water damage in your home is not treated by a professional within 48-72 hours of the initial leak, it will cause further damage not only to the structure, but to YOU too. In only 48-72 hours, mold and bacteria will flourish and grow within the wet, moist, and humid environment of a water damage site.

*SERVPRO of Perry Hall/White Marsh is a locally owned and independently operated Franchise, nationally recognized by all insurance companies. SERVPRO of Perry Hall/White Marsh is IICRC certified, has an A+ Better Business Bureau rating, and has been offering service for 21 years. We go anywhere we are called, and we will make it "Like it never even happened."

Here's the key to saving money on your Water damaged multi-unit commercial property in Perry Hall, MD.

2/10/2022 (Permalink)

The key to saving money on your water damaged multi-unit commercial complex in Perry Hall, MD, is to act fast.

A fast response to any water damage is very important, because not only does it help put your tenant at ease and reduces the severity of the water damage, but it also increases the chance for preserving irreplaceable valuables and minimizes the threat of bacterial and mold growth in your apartment or commercial complex. Water damage can quickly become dangerous as well as destroy items and structures in your complex, costing you possibly hundreds to thousands of dollars.

The Benefits of Acting Fast:

    • Takes less time and effort to fully achieve dryness
    • Drying can occur before microbes begin to multiply
  • Lowers the cost of drying
  • Less chance of additional damage
  • Less items to replace
  • Less damage

However, if you fail to act quickly, you increase the risk of the following:

  • Delamination (when material fractures into layers)
  • Furniture stains
  • Rust stains
  • Warping floors
  • Mold/mildew
  • Swelling
  • Deterioration of structural components and contents (delamination, etc.)
  • Water damage of a Category 1 designation (water is sanitary and does not pose an immediate health effect) can deteriorate into a Category 2 or even Category 3 if not attended to quickly

Are you currently experiencing a major water damage?

We Answer the Phone Ready to Help

Call Today - 410-529-1664

It’s understandable that you may feel confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Perry Hall/White Marsh has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business, which we’ve been doing since we opened our doors in 2001.

What to Expect When you Call SERVPRO of Perry Hall/White Marsh

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. Therefore, it is crucial to observe the site of the loss before you call to supply us with the information we may need. If the water is still running or leaking, you must call a plumber and have it fixed before we arrive on sight in order to ensure that no further damage occurs during the drying and extraction process.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business, and which units were affected.
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your Maryland property in Perry Hall.

SERVPRO of Perry Hall / White Marsh is ready for any winter storm damage clean up emergency

1/26/2022 (Permalink)

SERVPRO of Perry Hall White Marsh provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Perry Hall, White Marsh, Fullerton, Rosedale, Parkville Maryland and beyond.

We can respond immediately to your Winter Storm emergency, whether it be burst pipes from a severe cold front, or a sewage back up from ice melt, SERVPRO of Perry Hall/White Marsh has the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 410-529-1664

Residential Services

Whether your Perry Hall home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Perry Hall commercial property, Apartment complex, or nursing home. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Flood Damage Restoration
  • Commercial Smoke Damage Restoration

What is ice damming and why it is prevelant in the Seven Courts neighborhood of Perry Hall Maryland

1/18/2022 (Permalink)

If your roof is covered in snow or ice, and you’re noticing water coming in from the sides of your home or business, you may be experiencing what's known as Ice Damming.

An Ice dam is ice build-up on roofs that form a blockage, preventing snow melt from draining off the roof properly. We Baltimoreans are at a high risk for ice damming related water damage due to our fluctuating weather; our warm days melt the snow, and our freezing winter nights refreeze the water, this is known as a melt-refreeze cycle.

How an Ice Dam Damages your Seven Courts Property

Heat collects in the attic and warms the roof, except at the eaves. The eaves are the edges of the roof which overhang the face of a wall and, normally, project beyond the side of a building. The eaves form an overhang to throw water clear of the walls. Then snow melts on the warm roof and then freezes on the cold eaves, followed by ice accumulation, forming a dam. Melted water from the warm roof backs up behind it, flows under the shingles, and into the house! Seven courts homes are especially at risk because of the fluctuating winter weather that winters in Baltimore county are known for.

If you notice ice damming in your seven courts home, it’s very important that you address it quickly. Once this trapped ice melt accumulates, it seeps through the shingles, and enters your home through the attic; affecting your walls, ceiling, and roof, causing walls to sag, ceilings to buckle, crumble, and can even collapse!

Chances are, if you’re reading this now you may need repair, if so, don’t wait! Call your local SERVPRO you see signs of any water coming into your home. Water damage restoration can be expensive, but it’s more expensive to wait. A water damage specialist from SERVPRO will be able to dry the structure, carpet, and hardwood, and salvage contents such as clothing and electronics but not everyone is equipped to do this (WE ARE!). If the water damage in your home is not treated within by a professional within 48-72 hours of the initial leak, it’s highly likely you will get mold, which will cause the removal process to become more hazardous, and difficult to remove as time allows the mold to grow and spread.

SERVPRO of Perry Hall/Perry Hall is a Locally owned and independently operated Franchise, nationally recognized by all insurance companies. SERVPRO of Perry Hall Perry Hall is IICRC certified and has an A+ Better Business Bureau rating and has been servicing for 20 years. We go anywhere we are called, and we will make it "Like it never even happened."

Why SERVPRO of Perry Hall / White Marsh water and fire damage prices are better than the rest

1/18/2022 (Permalink)

How to find a water or fire restoration company

Get to know your options and make sure to read reviews from their website and from review sites, inspect before and after pictures, and check certifications. Water damage restoration is not something that anyone can do, in fact the proper equipment and chemicals aren’t even available to those who are not properly trained, licensed, and insured in this field. These licenses and certification cost thousands and thousands of dollars each year to renew not to mention the mind-boggling hours to get trained. Someone not trained properly will not know how to completely dry a structure or prevent mold growth.

Avoid hiring handyman (or plumber with water damage experience), this can lead to future problems and a bigger bill in the long run.

Often the costs are triple what a normal emergency restoration company would charge in the first place for many reasons. SERVPRO of Perry Hall/White Marsh or your local SERVPRO franchise has systems in place to guarantee accurate, fair, and consistent pricing using Xactimate. If you are filing your water damage as an insurance claim then the bill will be approved, finalized, and processed efficiently through both SERVPRO and your insurance adjuster to make sure it is accurate, fair and correct.

Handyman and Plumbers may not own the equipment needed, and will need to rent equipment, which will then be tacked on to your bill (per piece, per day). SERVPRO franchises, such as SERVPRO of Perry Hall White marsh owns all their own equipment, plus exclusive products that are designed to do quickly address fire and water cleanup. Not to mention, pre-approved pricing lists from your insurance company means that you are getting the fairest price.

SERVPRO of Perry Hall/White Marsh has access to disaster recovery specialists and “Storm Teams”. If the area is inundated with catastrophic flooding or fires. During the Polar Vortex, we averaged at about 15 new calls per hour for 3 days, Hurricane Sandy we received 120 calls in 4 hours; this is a standard circumstance for storm situations and if you call a SERVPRO, you will automatically be put into the system and you will be seen by either us or a “Storm Team” who come to our area from other states to help with large scale disaster recovery.

Choosing a SERVPRO Franchise also means every employee has had a background check, leaving your property and its tenants in safe hands. Our employees are also vaccinated for COVID-19 and wear the proper masks on the jobsite.

All SERVPRO Franchises, including SERVPRO of Perry/Hall White Marsh have access to a network of specialists who can help you with any kind of damage in your home, such as damaged art, electronics, oriental rugs, plumbing, heating, electricians, and we even can do the build back after the source of the damaged has been resolved and the mess properly cleaned up.

SERVPRO of Perry/Hall White Marsh has their own climate-controlled storage space, meaning there is no need for a trip to the storage unit to store all your undamaged belongings. We store it all in house, perform cleanings and repairs, and return it when your property is ready. 

Interested in our Water, fire, mold, sewage or smoke clean up? Give us a call at 410-529-1664!

SERVPRO's Frozen Pipe Water Damage Prevention Tips for Perry Hall Businesses

12/6/2021 (Permalink)

SERVPRO of Perry Hall/White Marsh responds to countless of frozen, burst pipe water damage claims all over Baltimore county every winter. With over 40 years of experience SERVPRO Franchise professionals have restored flood damaged homes and businesses from coast to coast. Here are our SERVPRO approved tips for preparing your business for a flood.

BEFORE THE DEEP FREEZE

  • Make sure the heat is on after business hours, if temperatures stay below 20 degrees Fahrenheit for more than 24 hours 
  • Insulate pipes that are exposed to the elements or hard-to-heat rooms such as warehouses. 
  • Open under-sink cabinets to allow warm air to circulate the pipes. 
  • Arrange to have a free Emergency Ready profile made for your business in advance so if the flood does happen, then you will be able to manage the restoration process remotely
  • Make sure you have flood insurance, flood insurance takes 30 days to get into affect so it is imperative that you have it long before you need it.
  • Document your business. Take quality pictures of vehicles, Computers, inventory and office set up. You'll be glad you have this later.

During the frozen pipes:

  • Turn off utilities at the main switches, or valves if instructed to do so.
  • Disconnect electrical appliances that are not exposed to wet walls or water. 
  • Do not touch electrical equipment if you are wet or standing in water
  • Call a Water Restoration professional, then your insurance company to get a claim number and adjuster.
  • If no insurance, just call your restoration company of choice but prepared to pay a down payment. 

After the Flood

  • Listen for news reports to learn if the weather will get warmer or colder to avoid further damage until the current frozen pipe situation is resolved.
  • return to the business only when your water restoration professionals at SERVPRO says its safe. 

ABOUT SERVPRO OF PERRY HALL WHITE MARSH

SERVPRO of Perry Hall/ White Marsh are the flood clean up experts in the Baltimore Metro area. IF a deep freeze strikes your business, give SERVPRO of Perry Hall/ White Marsh a call, even minor floods have the potential to cause major damage to a structure when not treated quickly and properly and the clean up is often and overwhelming task. The SERVPRO team at SERVPRO of Perry Hall/White Marsh is prepared to handle any size disaster and help make it "Like it never even happened." 

Top Causes for Washing Machine Water Damage Floods in Fullerton Maryland home.

12/6/2021 (Permalink)

This is why your Washing machine flooded your Fullerton Maryland home.

Washing Machine: Top 10 cause of water damages in homes

One of the top 10 causes of water damages, especially in Baltimore county homes, washing machines. According to the Institute of Business and Home Safety, Half of washing machine related residential water damages are caused by damaged water supply hoses. 

Out of this half, 78% of the machines were 11 years old or less, and 54% were between 8 and 10 years old.

What you need to do Now: Address the flooding, Call for help

If you are able to do so, turn off the water to the washing machine, call SERVPRO of Perry Hall White Marsh (or your local SERVPRO 1-800-SERVPRO). Follow steps from What to do Until Help Arrives.

Why call for help? SERVPRO can release trapped water in unreachable areas, will take action to prevent mold growth and is accepted by ALL insurance companies. All crew members are certified by the IICRC and undergo background checks. If its small (less than 9 square feet, no contents, wood, laminate, or vinyl or carpet affected). Mop the area, move both units and make sure the wall isn’t wet. If the wall is wet, its best if you call a water restoration professional. If you decide not to, keep in mind any un seen moisture may result in mold growth.

Read what the locals say about our team on Facebook and Google

How to Prevent this in the future:

Replace your hose every 3-6 years. Check hose yearly for wear and tear, as well as during extreme weather events such as storms, and Cold Snaps. Next Blog post: How to pick a washing machine hose. 

About SERVPRO of Perry Hall/ White Marsh

Since 2001 we have been serving the Perry Hall /White Marsh community. We are accepted by all insurance companies and are a locally owned, nationally recognized water fire and mold restoration franchise. Call SERVPRO of Perry Hall/White Marsh to make your washing machine flooding "Like it never even happened."